Wenyuan xu
Brisbane
Summary
Developed strong customer service skills and understanding of retail operations in fast-paced environment. Looking to transition into new field, leveraging experience in inventory management and teamwork. Capable of adapting to new challenges and contributing effectively in various settings.
Overview
3
3
years of professional experience
Work History
Teacher
06.2024 - 12.2024
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Restaurant Server
11.2023 - 02.2024
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Shop Assistant
11.2021 - 03.2022
- Completed daily tasks accurately and on-time to support shop needs.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
Education
Bachelor of Science - Actuarial Mathematics
The University of Leeds
Leeds, UK09-2024
Skills
- Relationship building : My outgoing, responsible and emotionally stable personality enables me to effectively analyze and handle customers' needs
- Critical thinking : I often reflect on my shortcomings and the aspects that I can improve in my work
- Good Maths and Memory ability: Strongly calculation and memory abilities can make me adapt a new job quickly and efficiency (eg Quickly understand the content of my work like price of goods, position of goods, etc)
- Fluent communication: Although my mother language is chinese, the three years undergraduate study experience in the UK has enabled me to communicate with anyone without language gap
Languages
Chinese
Native or Bilingual
English
Limited Working
Timeline
Teacher
06.2024 - 12.2024
Restaurant Server
11.2023 - 02.2024
Shop Assistant
11.2021 - 03.2022
Bachelor of Science - Actuarial Mathematics
The University of Leeds
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