Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Wesley Franca

Adelaide,Australia

Summary

Motivated professional offering a Degree in Administration Business. Adds value to any organisation needing great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.

I have been fortunate to work in major Technology/Construction and rental companies over the last 15 years, recognised nationally and internationally. I contributed to these companies by bringing projects and establishing great partnerships.

I started as a Financial Analyst and moved to Project Manager where I discovered my passion for sales. Working as a B2B Sales Executive I developed an extensive perspective on technology and innovation.

My strongest interests are related to providing technology growth to companies interested in performance improvement and with great pleasure conquering new partners.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Picker Packer

Aldi Warehouse
Adelaide , SA
08.2023 - 12.2023
  • Voice-activated Order Picking with headset
  • Manual pick and packing
  • RF scanning
  • Ability to perform repetitive manual of bulk goods 20kg – 30 kg
  • Using pallet jacks
  • Automated pallet wrapping of orders
  • Bulk order picking
  • Checking off pallets
  • Labeling
  • Repacking and rework of Kegs
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Weighed packages to ensure they met shipping weight requirements.
  • Checked expiration dates on perishable items prior to packing them for shipment.
  • Wrapping pallets

Picker Packer

Asahi Beverage
Penfield, SA
01.2023 - 08.2023
  • Recommended disposal of obsolete stocks to write off unsellable items from inventory.
  • Issued supplies, materials and products to team members based on information from requisitions.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Checked expiration dates on perishable items prior to packing them for shipment.
  • Performed in pit orchestra for 200 productions.
  • Picked products and stocked shelves to fulfil customer orders.
  • Wrapped orders in plastic material prior to loading.
  • Loaded and unloaded pallets from trucks using a pallet jack.
  • Worked efficiently under pressure during peak hours of operation.
  • Scanned materials into and out of inventory using barcode tags.
  • Voice-activated Order Picking with headset
  • Ability to perform repetitive manual of bulk goods 20kg – 30 kg
  • Using pallet jacks

Customer Service Executive

SIXT Australia
Adelaide, Australia
12.2021 - 12.2022
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Greeted customers to determine wants or needs.
  • Contacted new and existing customers to outline benefits of products.
  • Answered store and merchandise questions and led customers to wanted items.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Used CRM database to track referral and appointment data.
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Created successful strategies to develop and expand customer sales.
  • Provided technical support for customers using the company's products or services.
  • Adhered to company initiatives and achieved established goals.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Researched competitors' products, prices, and sales techniques.

General Laborer

CSMI Construction
Adelaide , SA
01.2019 - 12.2021
  • Cleaned tools, equipment, and work areas in order to maintain a safe and organized workspace.
  • Cut lumber into specified sizes using saws or other woodworking tools.
  • Used picks and shovels to dig, spread and level dirt and gravel.
  • Operated hand tools and power tools to complete construction projects.
  • Demonstrated best safety practices working at heights and lifting various objects.
  • Checked and corrected levels of excavated materials against specifications.
  • Completed day-to-day duties accurately and efficiently.

Demolition Laborer

Versatile Group
Sydney, NSW
08.2016 - 12.2019
  • Set up equipment to maintain worksite productivity.
  • Measured, marked or recorded openings or distances to construction layout areas.
  • Interpreted plan documents to correctly complete work.
  • Secured hazardous materials such as asbestos, lead paint, and mold during demolition activities.
  • Controlled traffic to protect work site integrity, crew safety and general public welfare.
  • Prepared surfaces prior to demolition by removing existing fixtures and coverings safely.
  • Unloaded and transported construction materials to job sites as needed.
  • Communicated with team members about progress on projects and any challenges encountered.
  • Maintained clean, safe working environment by removing debris from job site prior to shift completion.
  • Removed debris from job sites to designated areas for disposal or recycling.
  • Used wheelbarrow to move debris and material to designated areas on jobsite.
  • Ensured that all hazardous waste was disposed of properly according to regulations.
  • Used protective gear such as hard hats, goggles, ear protection, respirators when necessary.

Sales Account Manager

AX4B Enterprise Solutions
São Paulo, Brazil
03.2015 - 07.2016
  • Manager of São Paulo branch where I was responsible for managing 4 people and guaranteeing the achievement of goals.
  • Attended trade shows for in-person engagement and network building.
  • Negotiated contracts with vendors and suppliers to secure favorable pricing terms.
  • Analyzed business and sales targets using critical problem-solving skills.
  • Directed and coordinated products, services and sales activities.
  • Researched and communicated competitive activity to influence marketing plans and sales tactics.
  • Identified areas for improvement in current systems or processes related to sales operations.
  • Formulated trusted relationships with key accounts.
  • Participated in trade shows, events to promote products, services offered by the organization.
  • Supported sales team members to drive growth and development.

Key Account Sales Manager

Aceco TI
Sao Paulo, Brazil
11.2012 - 04.2015
  • Prospecting for new customers seeking to offer solutions that meet the needs of the Data Center segment.
  • Maintained accurate records of all transactions between customers and company representatives.
  • Participated in negotiations with vendors regarding product purchases or contracts.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Achieved company growth and brand development through market expansion and sales.
  • Conducted market research and reported on competitors.
  • Established relationships with key clients, while maintaining existing customer base.
  • Utilized CRM software tools to track leads, manage accounts, and document conversations.
  • Developed key customer relationships to increase sales.
  • Addressed client questions and resolved complaints related to products, services and accounts.
  • Developed and implemented strategies to increase sales from key accounts.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Identified customer needs by asking questions and advising on best solutions.
  • Followed up on leads generated from marketing campaigns.

Sales Account Executive

Equinix Brasil
Sao Paulo, Brazil
09.2009 - 11.2012
  • Prospecting for new customers, generating marketing proposals for Hosting, Colocation, Stress Test, Solution Performance and Application, Contingency Plans, Connectivity and Security.
  • Listened to customer needs to identify and recommend best products and services.
  • Prepared customized presentations for prospective clients.
  • Provided timely feedback to management regarding performance against goals.
  • Fostered great experience by engaging with guests, utilizing acquired skills, and training.
  • Created detailed reports on account status and performance metrics.
  • Conducted sales calls to introduce products and services to potential customers.
  • Utilized selling behaviors to identify and solve customer needs.
  • Attended trade shows and conferences as a representative of the company.
  • Familiarized self with new products and services to engage with customers about features and benefits.
  • Managed multiple client accounts simultaneously while providing excellent customer service.
  • Followed up on leads generated from marketing campaigns.
  • Developed relationships with key decision makers in target accounts.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Collaborated with others to discuss new opportunities.

Project Analyst

Liq
Sao Paulo, Brazil
04.2007 - 08.2009
  • Planning of IT projects in Call Center and management of IT infrastructure projects.
  • Used software to analyze collected data to display samples for engineers
  • Assisted with long-range planning by recommending technological application programs.
  • Monitored and reported on issues that may impact timelines or budgets.
  • Analyzed project data and compiled it into customized reports, which were disseminated to the client each week.
  • Presented project controls, cost estimation and other business support services to technical line management.
  • Prepared costing analyses for projects to optimize project workflows and maintain profit margins.

Financial Analyst

Equinix
Sao Paulo, Brazil
10.2004 - 04.2007
  • Responsible for the administration of contracts of corporate clients (SP, SJC and RJ), as well as in the accounts receivable department the following tasks
  • Customer Service
  • Application of the IGP-M and IPCA
  • Generation of invoices (issue, write-off, correction, etc.)
  • Preparation of management reports, administrative, control and monitoring of billing
  • Sending and Returning Banking / EDI, and lowering it in the system
  • Support the sales team/managers (SP, SJC and RJ
  • Troubleshooting customer invoices
  • Report with the closing of the month, invoiced and received
  • Billing is carried out by telephone and email

Education

Diploma - Business Administration and Management, General

Cass Training International College
01.2018

High School Diploma - English Language and Literature, General

Greenwich College
01.2017

Bachelor of Business Administration - BBA - Business Administration, Management and Operations

Universidade Paulista
01.2009

Skills

  • Account Executives
  • Telecommunications
  • English
  • Business Networking
  • Sales and Market Development
  • Lead Prospecting
  • Professional Networking
  • Exceeds Sales Goals
  • Sales Follow-Up
  • Sales Forecasting
  • Client Development
  • Sales Expertise
  • Lead Generation
  • Sales Presentations

Certification

  • Property Manager Registration - Harcourt Real Estate
  • Real Estate Agent's Representative Certificate - Entry Education
  • Work Safety At Heights Ticket

Timeline

Picker Packer

Aldi Warehouse
08.2023 - 12.2023

Picker Packer

Asahi Beverage
01.2023 - 08.2023

Customer Service Executive

SIXT Australia
12.2021 - 12.2022

General Laborer

CSMI Construction
01.2019 - 12.2021

Demolition Laborer

Versatile Group
08.2016 - 12.2019

Sales Account Manager

AX4B Enterprise Solutions
03.2015 - 07.2016

Key Account Sales Manager

Aceco TI
11.2012 - 04.2015

Sales Account Executive

Equinix Brasil
09.2009 - 11.2012

Project Analyst

Liq
04.2007 - 08.2009

Financial Analyst

Equinix
10.2004 - 04.2007

Diploma - Business Administration and Management, General

Cass Training International College

High School Diploma - English Language and Literature, General

Greenwich College

Bachelor of Business Administration - BBA - Business Administration, Management and Operations

Universidade Paulista

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