Wesley Francis
24 Central Park Avenue, Canningvale,WA
Summary
To whom it may concern,
My name is Wesley Francis, I am 21 years of age, a 2020 graduate of Tertiary Education at Willetton Senior Highschool.
I currently hold a valid driver's license. I am a physically active individual who would love the opportunity to work in the Carsales Industry.
I have a very high and positive work ethic, enjoy working in a team environment and am also more than capable of working independently.
I am a confident, well spoken person, who enjoys customer service and customer satisfaction. I am constantly looking to embrace new learning opportunities and take on new challenges.
Referees are available upon request.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager
The Kart Centre
Canningvale, WA
11.2023 - 02.2024
- Coached, mentored and trained team members in order to improve their job performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Maintained customer relationships through effective communication.
- Resolved customer complaints through effective communication.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Maintained accurate records of all payments received by the organization.
- Resolved issues raised by customers in regards to payment errors and billing disagreements.
Operations Maintainer
Aurizon
Kwinana, WA
10.2021 - 07.2023
- Checked paperwork related to cargo being transported for accuracy and completeness prior to departure.
- Responded promptly to signals from railroad dispatchers regarding changes in route or schedule.
- Followed emergency procedures if derailment or other accidents occurred while operating train.
- Inspected couplers regularly for signs of wear or damage while en route.
- Stopped train at designated points along route according to schedule.
- Assisted in coupling and uncoupling cars from train as needed.
- Adhered strictly to safety protocols when dealing with hazardous materials during transport.
- Inspected locomotive daily to ensure compliance with safety standards.
- Completed routine maintenance and repair.
- Completed day-to-day duties accurately and efficiently.
Education
Graduated Year 12 -
Willetton Senior Highschool
Western Australia12-2020
Skills
- Strong Mathematical Skills
- Strong Physical Endurance
- Critical thinking and problem-solving skills
- Oral and written communication skills
- Safety awareness
- Reliable
- Proactive
- Confident Speaker
- Accountable
- Motivated to always improve
- Committed
- Hard Working
- Teamwork and collaboration skills
- Business Awareness
- Calm Under Pressure
- Customer Service
Accomplishments
- Health and Wellbeing Ambassador at Willetton Senior Highschool - 2017
- 5 x WABL Basketball Champion for the Willetton Tigers
- Willetton Senior Highschool Endeavor Award - 2020
Certification
- Certificate III in Fitness
- Certificate II in Business
References
References available upon request.
Timeline
Manager
The Kart Centre
11.2023 - 02.2024
Operations Maintainer
Aurizon
10.2021 - 07.2023
Graduated Year 12 -
Willetton Senior Highschool
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