Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic

Wesley Rheeders

Capel,Western Australia

Summary

Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor and client relations. Efficient and Thorough.

Overview

11
11
years of professional experience

Work History

Sales Manager

Be Sure
, Western Australia
06.2020 - 01.2025
  • Managing the company interface.
  • Automation and security consultant.
  • B2B Sales.
  • Internet lead development and management.
  • Conducted domestic and commercial job inspections.
  • Sales of a wide catalog of automation and security products.
  • Developed and implemented sales strategies to increase market share.
  • Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
  • Collaborated with marketing team to create promotional materials for target customers.
  • Established relationships with key clients, while maintaining existing customer base.
  • Participated in negotiations with vendors regarding product purchases or contracts.
  • Created and presented monthly reports to management on sales performance.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Implemented process changes to streamline sales department workflow.
  • Assisted senior management in developing long-term strategic goals for the company's growth.
  • Managed daily operations of sales department, including supervision of staff members.
  • Maintained accurate records of all transactions between customers and company representatives.
  • Performed sales consultations and educated clients on products and services.
  • Achieved company growth and brand development through market expansion and sales.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Resolved customer complaints regarding sales and service.
  • Supported sales team members to drive growth and development.
  • Improved profit margins by effectively managing expenses, budget, and overhead, increasing closings and optimizing product turns.

Sales Manager

Gatehouse Automation
, Western Australia
06.2019 - 03.2020
  • Managing the company interface.
  • Managing the sales department.
  • Automation and gate fabrication consultant.
  • Cold calling.
  • B2B Sales.
  • Internet lead management and allocation.
  • Online advertisement management.
  • Conducted domestic and commercial job inspections.
  • Sale of automation, security, and gate products.
  • Established relationships with key clients, while maintaining existing customer base.
  • Participated in negotiations with vendors regarding product purchases or contracts.
  • Implemented process changes to streamline sales department workflow.
  • Developed pricing strategies that would maximize profits while still remaining competitive in the market.
  • Managed daily operations of sales department, including supervision of staff members.
  • Performed sales consultations and educated clients on products and services.
  • Delivered sales presentations focused on offerings and unique advantages over competitors.
  • Achieved company growth and brand development through market expansion and sales.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Resolved customer complaints regarding sales and service.

Sales Consultant

Watson Holden
Melbourne
05.2017 - 01.2019
  • Conducted sales of wide range of vehicles.
  • Ensured customer satisfaction by providing follow-up support after purchases.
  • Participated in regular training sessions on new products, services, and industry trends.
  • Created customized presentations for potential customers based on their requirements.
  • Performed cold calls to prospective customers to introduce company offerings.
  • Assisted in developing sales strategies and setting targets for different accounts.
  • Generated leads through cold calling, networking, and referrals.
  • Recommended process improvements that could enhance sales performance.
  • Provided detailed product information to customers, including features, prices, and availability.
  • Advised customers on best practices when using company products or services.
  • Identified areas of improvement within existing processes and procedures.
  • Generated daily reports on sales activities for management review.
  • Maintained accurate records of all sales activities in the CRM system.
  • Monitored competitor activity and pricing strategies to adjust accordingly.
  • Analyzed customer needs and identified solutions to meet their requirements.
  • Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
  • Cultivated productive relationships with existing customers through exceptional follow-up after sales.
  • Worked with fellow sales team members to achieve group targets.
  • Priced out products for customers and drew up sales paperwork.
  • Handled credit and debit card payment processing to complete purchasing experience.
  • Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
  • Generated sales across complete sales cycle process from prospecting through contract negotiations and closings.
  • Landed new customer accounts through consistent combination of perseverance, dedicated cold calling, and exceptional service.
  • Boosted client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
  • Greeted incoming customers and provided expert sales and service to drive revenue.
  • Negotiated deals and handled complaints or objections.

Electronics Technician

Eclipse Security
Melbourne
01.2017 - 04.2017
  • Installing CCTV systems.
  • Installing alarm systems.
  • Installing security measure systems.
  • Installing intercom systems.
  • Installing Cisco Systems.
  • Maintained all security systems.
  • Repair damaged security systems.
  • Provided sound and effective security advice to new and existing clients.
  • Analyzed data collected from tests performed on various pieces of equipment in order to identify any issues that may require further investigation or corrective action.
  • Calibrated electrical instruments using standard test equipment such as oscilloscopes, signal generators and multimeters.
  • Provided technical support services over the phone for customers having difficulty troubleshooting their own electronic devices.
  • Performed preventive maintenance on electronics systems to ensure optimal performance.
  • Read schematics and technical diagrams to determine the best course of action for repairs or modifications.
  • Identified and diagnosed malfunctioning electronic components, systems, and equipment.
  • Installed, configured, tested, maintained, repaired and troubleshot electronic components, systems and equipment.
  • Manage the client base.
  • Manage the company interface and systems.
  • Strategic security advice and placement.
  • Worked in a commercial and domestic capacity.
  • Used Windows-based programs to monitor pressure and temperature sensors, flow meters and network control of equipment.
  • Executed excellent reading and interpreting of blueprints and schematics.
  • Participated in continuous education to stay updated on emerging electronic technologies.

Sales Consultant

Volkswagen
Melbourne
07.2016 - 01.2017
  • Conducted sales of a wide range of vehicles.
  • Ensured customer satisfaction by providing follow-up support after purchases.
  • Participated in regular training sessions on new products, services, and industry trends.
  • Created customized presentations for potential customers based on their requirements.
  • Performed cold calls to prospective customers to introduce company offerings.
  • Assisted in developing sales strategies and setting targets for different accounts.
  • Generated leads through cold calling, networking, and referrals.
  • Recommended process improvements that could enhance sales performance.
  • Provided detailed product information to customers, including features, prices, and availability.
  • Advised customers on best practices when using company products or services.
  • Identified areas of improvement within existing processes and procedures.
  • Generated daily reports on sales activities for management review.
  • Maintained accurate records of all sales activities in the CRM system.
  • Monitored competitor activity and pricing strategies to adjust accordingly.
  • Analyzed customer needs and identified solutions to meet their requirements.
  • Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
  • Cultivated productive relationships with existing customers through exceptional follow-up after sales.
  • Worked with fellow sales team members to achieve group targets.
  • Priced out products for customers and drew up sales paperwork.
  • Handled credit and debit card payment processing to complete purchasing experience.
  • Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
  • Generated sales across complete sales cycle process from prospecting through contract negotiations and closings.
  • Landed new customer accounts through consistent combination of perseverance, dedicated cold calling, and exceptional service.
  • Boosted client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
  • Greeted incoming customers and provided expert sales and service to drive revenue.
  • Negotiated deals and handled complaints or objections.

Sales Executive

Nisan
Queensland
07.2015 - 10.2015
  • Conducted sales of a wide range of vehicles.
  • Ensured customer satisfaction by providing follow-up support after purchases.
  • Participated in regular training sessions on new products, services, and industry trends.
  • Created customized presentations for potential customers based on their requirements.
  • Performed cold calls to prospective customers to introduce company offerings.
  • Assisted in developing sales strategies and setting targets for different accounts.
  • Generated leads through cold calling, networking, and referrals.
  • Recommended process improvements that could enhance sales performance.
  • Provided detailed product information to customers, including features, prices, and availability.
  • Advised customers on best practices when using company products or services.
  • Identified areas of improvement within existing processes and procedures.
  • Generated daily reports on sales activities for management review.
  • Maintained accurate records of all sales activities in the CRM system.
  • Monitored competitor activity and pricing strategies to adjust accordingly.
  • Analyzed customer needs and identified solutions to meet their requirements.
  • Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
  • Cultivated productive relationships with existing customers through exceptional follow-up after sales.
  • Worked with fellow sales team members to achieve group targets.
  • Priced out products for customers and drew up sales paperwork.
  • Handled credit and debit card payment processing to complete purchasing experience.
  • Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
  • Generated sales across complete sales cycle process from prospecting through contract negotiations and closings.
  • Landed new customer accounts through consistent combination of perseverance, dedicated cold calling, and exceptional service.
  • Boosted client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
  • Greeted incoming customers and provided expert sales and service to drive revenue.
  • Negotiated deals and handled complaints or objections.

IT Support Engineer

CCI Call Centre
, South Africa
01.2014 - 11.2014
  • Manage multi-IT interface through several systems.
  • Configure and manage all relevant programs.
  • (South Africa)
  • Provided technical support to end-users on a variety of computer software and hardware issues.
  • Monitored server performance metrics to identify areas of improvement or optimization.
  • Analyzed system logs, identified potential issues, and implemented solutions in a timely manner.
  • Maintained inventory records of all hardware components within the organization's network.
  • Participated in weekly meetings with other IT staff members in order to discuss new technologies or strategies for improving efficiency within the department.
  • Identified opportunities for process improvements within the IT department that could result in cost savings or increased productivity.
  • Developed and maintained user accounts, permissions, and access rights.
  • Managed daily backup processes for all servers using enterprise-level backup and recovery software solutions.
  • Utilized ticketing systems to track the status of help desk tickets throughout the resolution process.
  • Created technical documentation for internal use by IT staff members.
  • Performed troubleshooting to diagnose and resolve complex technical problems.
  • Served as first point of contact for incoming technical service calls and emails.
  • Monitored and responded to support tickets in a timely manner, prioritizing based on urgency and impact.

Education

Year 12 -

Downlands College
TOOWOOMBA, QLD
01.2012

Skills

  • Master Closer
  • B2B sales
  • Lead management
  • Sales strategy
  • Customer relationship management
  • Market analysis
  • Negotiation skills
  • Time management
  • Sales expertise
  • Strategic planning
  • Positive and upbeat

Personal Information

  • Date of Birth: 05/20/95
  • Driving License: Western Australia open driver licence

References

References available upon request.

Timeline

Sales Manager

Be Sure
06.2020 - 01.2025

Sales Manager

Gatehouse Automation
06.2019 - 03.2020

Sales Consultant

Watson Holden
05.2017 - 01.2019

Electronics Technician

Eclipse Security
01.2017 - 04.2017

Sales Consultant

Volkswagen
07.2016 - 01.2017

Sales Executive

Nisan
07.2015 - 10.2015

IT Support Engineer

CCI Call Centre
01.2014 - 11.2014

Year 12 -

Downlands College

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Wesley Rheeders