Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Wesley Wambugu

Shepparton,VIC

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Pata Support
Shepparton, Victoria
10.2023 - Current
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Processed invoices for payment using accounting software applications.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Assisted with the review and reconciliation of payroll data, including timesheets, deductions, and other related information.
  • Managed payroll for temporary, hourly and salaried employees.
  • Researched solutions online when encountering unfamiliar issues with the equipment.
  • Performed regular maintenance tasks such as cleaning paper trays, replacing toner cartridges, lubricating rollers, and clearing paper jams.

Customer Service Representative

Kmart
Shepparton, Victoria
09.2020 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Mentored new employees on procedures and policies to maximize team performance.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.

Education

High School Diploma -

Notre Dame College
Shepparton, VIC
12-2023

Skills

  • Digital Archiving
  • Data Entry
  • Internet Research
  • Customer Service
  • Payroll and Benefits Administration
  • Microsoft Outlook
  • Invoice Processing

Certification

  • Certificate in Agriculture

References

References available upon request.

Timeline

Administrative Assistant

Pata Support
10.2023 - Current

Customer Service Representative

Kmart
09.2020 - Current

High School Diploma -

Notre Dame College

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Wesley Wambugu