Wesley Wambugu
Shepparton,VIC
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Pata Support
Shepparton, Victoria
10.2023 - Current
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Processed invoices for payment using accounting software applications.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Assisted with the review and reconciliation of payroll data, including timesheets, deductions, and other related information.
- Managed payroll for temporary, hourly and salaried employees.
- Researched solutions online when encountering unfamiliar issues with the equipment.
- Performed regular maintenance tasks such as cleaning paper trays, replacing toner cartridges, lubricating rollers, and clearing paper jams.
Customer Service Representative
Kmart
Shepparton, Victoria
09.2020 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Mentored new employees on procedures and policies to maximize team performance.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Education
High School Diploma -
Notre Dame College
Shepparton, VIC12-2023
Skills
- Digital Archiving
- Data Entry
- Internet Research
- Customer Service
- Payroll and Benefits Administration
- Microsoft Outlook
- Invoice Processing
Certification
- Certificate in Agriculture
References
References available upon request.
Timeline
Administrative Assistant
Pata Support
10.2023 - Current
Customer Service Representative
Kmart
09.2020 - Current
High School Diploma -
Notre Dame College
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