Summary
Work History
Education
Skills
Additional Information
Timeline
Generic

West Froyland

Adelaide,SA

Summary

Achieved significant sales growth at OPSM by developing strategic plans and fostering strong customer relationships. Demonstrated expertise in medication dispensing and confidentiality compliance, alongside exceptional multitasking and dispute resolution skills. Proven ability to enhance customer loyalty and team efficiency, with a focus on results and a blend of hard and soft skills.

Work History

Dispenser

OPSM
  • Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
  • Developed working relationships with internal and external customers while assisting with account management duties.
  • Increased sales revenue by implementing strategic marketing campaigns and optimizing sales team performance.
  • Increased domestic sales by developing and implementing strategic sales plans.

Crew Member

McDonald's
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Customer Service Representative

Priceline Pharmacy
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Year 11 -

Richmond River High Campus
Lismore, NSW

Skills

  • Confidentiality Compliance
  • Medication Dispensing
  • Pharmacy Software Proficiency
  • Drug Interactions

Additional Information

Dedicated and independent individual with a strong sense of responsibility, exemplified by my role in caring for my younger sister. I recently navigated personal challenges, including the loss of my father, which has further strengthened my resilience and work ethic. I am passionate about contributing positively in a professional environment and thrive on taking initiative.

Timeline

Dispenser

OPSM

Crew Member

McDonald's

Customer Service Representative

Priceline Pharmacy

Year 11 -

Richmond River High Campus
West Froyland