Summary
Overview
Work History
Skills
Timeline
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Whitney Burnett

Whyalla,SA

Summary

Owner/ operator at Aussie Outdoors and Whyalla Target Sports in Whyalla . Successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.

Overview

9
9
years of professional experience

Work History

Owner/Operator

TARGET SPORTS WHYALLA PTY LTD
WHYALLA, SA
12.2015 - Current
  • Managed day-to-day business operations.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Developed business plan, processes and procedures to provide superior service to customers.
  • Assessed financial reports and statements regularly to update processes and operations for greater profitability.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Trained and motivated employees to perform daily business functions.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
  • Reconciled daily sales, returns and financial reports in Xero
  • Optimized team hiring, training and performance.
  • Capitalized on social media platforms to increase market awareness and recruit sales agents.
  • Learned and remained updated on statutory requirements and regulations.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Employed prompt decision-making and in-depth research to resolve issues.
  • Input income and expense details into database to track business finances and address variances.
  • Built and deployed operational procedures, training programs and administrative systems to handle needs.

Certified Personal Trainer

Snap Fitness
Whyalla, SA
10.2013 - 11.2015
  • Monitored proper execution and form of clients and adjusted positions to improve results and safety.
  • Promoted safe and interactive environment for club clients and members.
  • Trained clients during strength training, cardio vascular exercise and stretching.
  • Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
  • Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
  • Educated club members about relationship between nutrition and fitness.
  • Built customer loyalty by smoothly executing training initiatives.

Skills

  • Employee Motivation and Performance
  • Leadership and People Development
  • Integrity and Transparency
  • Staff Management
  • Customer Service
  • Accounting Software's
  • Innovative and Visionary
  • Legal Documentation
  • Customer Retention
  • Office Management

Timeline

Owner/Operator

TARGET SPORTS WHYALLA PTY LTD
12.2015 - Current

Certified Personal Trainer

Snap Fitness
10.2013 - 11.2015
Whitney Burnett