Whitney Gore
CHERMSIDE,QLD
Summary
My past experience has a focus on customer service and satisfaction. I am currently working in Nursing Pool at TPCH as a USIN. Where the focus is on respecting patients choices and opinions, encouraging independence safely, as well as protecting their privacy. Upholding company values, ethos and working within and positive team. I have recently completed a placement at The Prince Charles Hospital (TPCH) Thoracic Ward. I enjoyed working in the hospital environment, engaging with a professional and positive team of nurses, who strive to ensure quality patient care. I will be graduating with a Bachelor of Nursing in 2024 and hope to begin my nursing career as a graduate nurse in 2025.
Overview
17
17
years of professional experience
Work History
Undergraduate Student in Nursing
The Prince Charles Hospital
11.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
Support Services Aged Care
Carinity Aged Care
03.2011 - 11.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Identified issues, analyzed information and provided solutions to problems.
Beauty Therapist
Skin Management Centre, Skin Management Solutions
08.2009 - 03.2011
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Handled stocking and cleaning of both therapeutic workspaces and front office.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Educated clients on care processes and advised on further care and products.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Met sales goals, supporting organizational health through consistent and reliable service.
Norths Bakery
Norths Bakery
01.2007 - 09.2009
- Worked well in a team setting, providing support and guidance.
- Developed and maintained courteous and effective working relationships.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
- Balancing of tills and floats including banking at end of trading.
- Arranging and making sandwiches and beverages for display and service.
Beauty Therapist
Pampas Beauty Salon
01.2007 - 09.2009
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Reception duties, responsible for booking student clients for lessons.
- Managed and organized student areas and work areas.
- Working with students and giving advice to students on techniques.
Education
Bachelor - Nursing
Queensland University of Technology
Brisbane, QLD02.2024
Advanced Diploma - Cosmetic Dermal Science
Australasian Academy of Cosmetic And Dermal Scienc
Brisbane, QLD12.2014
CIDESCO, CIBTAC/BABTAC - Beauty Therapy
Cambridge School of Beauty Therapy
Cambridgeshire United KingdomSkills
- Interpersonal Communication
- Respect of patients and peers
- Teamwork
- Respects patient privacy
- Compassion for patients and fellow team members
- Upholds values of company
- Self-Motivated
- Critical Thinking
Referees
Desiree King TPCH Nursing Education Facilitator - The Prince Charles Hospital - (07) 3139 6890
Tristan-Rose Radovanovich Office Manager - Carinity Hilltop Gardens Aged Care (current employer) - 0422 237 867
Timeline
Undergraduate Student in Nursing
The Prince Charles Hospital
11.2023 - Current
Support Services Aged Care
Carinity Aged Care
03.2011 - 11.2023
Beauty Therapist
Skin Management Centre, Skin Management Solutions
08.2009 - 03.2011
Norths Bakery
Norths Bakery
01.2007 - 09.2009
Beauty Therapist
Pampas Beauty Salon
01.2007 - 09.2009
Bachelor - Nursing
Queensland University of Technology
Advanced Diploma - Cosmetic Dermal Science
Australasian Academy of Cosmetic And Dermal Scienc
CIDESCO, CIBTAC/BABTAC - Beauty Therapy
Cambridge School of Beauty Therapy
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