Summary
Overview
Work History
Education
Certification
References
Timeline
Generic

Whitney Hancock

Freshwater,NSW

Summary

With experience in fast paced environments, I pride myself on being an enthusiastic team player with a strong work ethic who is professional and holds myself accountable for my responsibilities.

My recent nursing experience includes over 2 years working as a Registered Nurse (Scrub/Scout) within multiple specialties including; Urology, ENT, Neurology, Plastics, Obstetrics and Gynaecology.

I am eager to continue to advance clinical skills and knowledge, whilst providing the best possible person-centred care.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Registered Nurse (Scrub/Scout)

Northern Beaches Hospital
09.2021 - Current
  • Experience working within a diverse range of clinical specialties within the Scrub/Scout role including; ENT, Urology, Obstetrics and Gynaecology, Neurology/Spinal, Plastics and General surgery.
  • Planning and preparing the operating theatre with appropriate equipment at commencement of each shift.
  • Working collaboratively with the multi-disciplinary team utilising clear communication to ensure the best possible patient outcomes.
  • Efficient time management and problem solving skills, involved in fast paced fully booked theatre lists.
  • Advocating for patient safety at all times; ensuring consent forms are correct, patient transfers are performed correctly, accountable items are checked, patient positioning is appropriate.
  • Documenting accurate treatment records online using EMR system and multiple other online modalities.
  • Preparing blood, tissue, and other laboratory specimens according to hospital policy so that they are ready for courier collection.
  • Attend regular in-service's organised by the educational department for continuous professional development.
  • Leading and teaching student & graduate nurses within the operating theatre regarding; sterile fields, care standards and operational procedures according to ACORN standards.
  • Followed aseptic techniques and infection control protocols to minimise risk of infection.
  • Ensuring accountable items are accurately recorded and accounted for to prevent retention of any instrument or consumable.

Clinical Assistant & Medical Receptionist

Elysium Skin Centre
01.2017 - 08.2021
  • Clinical assistant duties including; preparing patients for procedures with topical anaesthetic, clinical photography for medical records, providing post procedure care and reviews for patients.
  • Assisting doctors and nurses with clinical procedures such as; thread lift treatments and skin biopsies (aseptic).
  • Performing dermal therapy procedures; microdermabrasion, chemical peels, LED therapy and Coolsculpting.
  • Preparation and cleaning of procedural rooms including sterilisation of clinical equipment.
  • Medical reception and office administration duties; answering phones, booking and confirming appointments, discussing clinical procedures in detail with patients and providing quotes.
  • Proficient use of computer systems including; Medical Director & Pracsoft practice software and Microsoft office.
  • Providing excellent customer service and clear and concise communication to all patients.
  • Training new reception staff on processes, treatments and skincare education.
  • Processing invoices, Medicare receipts, billing and end of day banking.
  • Providing patient education and sales on skin care products, procedures and post treatment aftercare information.
  • Performing product stock take, managing stock levels and product orders and liaising with product representatives.

Student Adviser

Endeavour College of Natural Health
04.2013 - 12.2016
  • Supporting students with academic progression, study plans, workload, career guidance and processing of deferment or withdrawal.
  • Maintaining regular face to face communication with students and training staff in a clear and concise manner, referring to college policies as required.
  • Competency with online student management system; FileMaker Pro software, Microsoft Word, Excel and Outlook programs.
  • Ensure student queries and issues are addressed according to college policies and procedures, making sure they are resolved or escalated where appropriate.
  • Liaise with training staff on issues regarding students at risk, including claims of cheating or plagiarism and concerns with attendance.
  • Providing support to the Director of Aesthetics Education in regards to coordination of student activities including enrolments, orientation sessions, assessment pieces and timetabling.

Assistant Veterinary Nurse & Administration Officer

West End Veterinary Surgery
04.2012 - 12.2012
  • Performing Senior Nurse duties; processing pre-surgery admissions, assisting in theatre, post-surgery monitoring and discharge, preparing and administering medication under veterinarian supervision and sterilisation of surgical instruments and equipment.
  • Providing exceptional customer service to all clients and patients.
  • Triage bookings of patients (walk-ins and over the phone).
  • Processing of all bookings using Viva VPM computer software.
  • Intermediate use of Microsoft Word, Excel, Outlook & Adobe Acrobat.
  • Administrative duties including compiling patient reports, vaccination certificates and updating patient data.
  • Managing staff rosters, in charge of monthly promotions, outgoing mail, banking, EOD settlements, faxing, filing, printing and typing.
  • Monitoring stock in pharmacy and responsible for placing weekly orders of disposable and consumable products for the clinic.

Education

Bachelor of Nursing (Distinction) -

Queensland University of Technology
Brisbane, QLD
2020

Diploma of Beauty Therapy -

Australian College of Natural Medicine
Brisbane, QLD
2005

Certification

2023 AHPRA REGISTRATION - NMW0002438537

2023 LASER SAFETY OFFICER - Certificate of completion

2022 DA VINCI XI ROBOT - Certificate of completion

2022 NBH GRADUATE NURSE PROGRAM - Certificate of completion

2020 BACHELOR OF NURSING DEGREE - QUT

References

Tonya Wasley 

Clinical Nurse Educator (Scrub/Scout)

Northern Beaches Hospital

tonya.wasley@healthscope.com.au


Kirstie Dunn 

Nurse Unit Manager (Scrub/Scout)

Northern Beaches Hospital

kirstie.dunn@healthscope.com.au


Timeline

Registered Nurse (Scrub/Scout)

Northern Beaches Hospital
09.2021 - Current

Clinical Assistant & Medical Receptionist

Elysium Skin Centre
01.2017 - 08.2021

Student Adviser

Endeavour College of Natural Health
04.2013 - 12.2016

Assistant Veterinary Nurse & Administration Officer

West End Veterinary Surgery
04.2012 - 12.2012

Bachelor of Nursing (Distinction) -

Queensland University of Technology

Diploma of Beauty Therapy -

Australian College of Natural Medicine

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