Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic
Wiaam Binti Ibrahim

Wiaam Binti Ibrahim

MENTONE,VIC

Summary

Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills. Resourceful Transport Supervisor known for high productivity and efficient task completion. Skilled in route planning, vehicle maintenance management, and safety compliance which ensure smooth operation of transport services. Excel at communication, problem-solving, and leadership to effectively coordinate teams and meet organizational goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Tansport Supervisor

ATT Logistics
BRAESIDE, VIC
09.2023 - Current
  • Maintained accurate records of deliveries, fuel consumption, vehicle maintenance, driver logs, and other related documents.
  • Resolved customer complaints regarding delays in deliveries or damaged loads.
  • Developed training programs for new employees on driving techniques, route planning, customer service skills.
  • Monitored fleet performance to ensure compliance with safety regulations and company policies.
  • Conducted investigations into any accidents or incidents involving vehicles under my supervision.
  • Performed regular inspections of vehicles to ensure that they were roadworthy at all times.
  • Provided regular feedback to team members on their performance in order to meet operational standards.
  • Identified potential issues or risks associated with transport operations and developed strategies for mitigating them.
  • Ensured the safe and efficient transport of goods by supervising drivers, loading and unloading crews, and vehicle maintenance personnel.
  • Organized delivery schedules and provided customers with timely updates.
  • Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
  • Handled personnel hiring, performance evaluations and disciplinary actions.
  • Enforced strict safety rules and regulations to protect drivers, and minimize company liability.
  • Investigated incidents involving damages or losses during transit operations.
  • Organized and managed the delivery of goods in a timely manner through efficient routing systems.
  • Collaborated with customers, vendors, drivers, warehouse personnel, and other departments within the organization to ensure the smooth operation of deliveries.
  • Monitored freight costs and negotiated contracts with carriers to ensure cost-effectiveness of transportation services.

Clinical Trials Associates

PCI Pharma Services(AJ Recruitment)
Moorabbin, Victoria
09.2022 - 07.2023
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • create bookings with logistic company such as World courier,Marken or DHL.
  • Create order request in JDE once get a confirmation from client for picker to pick using RF scanner.
  • Handled general office duties to support administrative staff during peak hours.
  • Supported administrative staff by processing payments.
  • Managed paperwork and necessary information required for client shipments.
  • Prioritized work based on business demands and freight delivery times.
  • Relayed information between clients and recipients regarding ETA and potential delays.
  • Maintained and updated systems to drive communication with internal and external customers.
  • Determined response to effectively deal with emergencies, accidents and breakdowns.
  • Evaluated incoming pick-up and delivery requests to determine driver assignments.
  • Analyzed client orders and deadlines with available driving personnel to plan and execute assignments.
  • Logged, processed and followed up on merchandise authorization shipments in databases.
  • Reviewed logistics performance with customers against targets, benchmarks and service agreements.

Logistics Coordinator

fluidra
Keysborough , Victoria
01.2021 - 03.2022
  • Managed paperwork and necessary information required for client shipments.
  • Dispatched information to service providers to schedule freight movement.
  • Prioritized work based on business demands and freight delivery times.
  • Evaluated problematic conditions to resolve issues and optimize service levels.
  • Collaborated with warehouse and other entities to coordinate physical movement of products between internal sites.
  • Logged, processed and followed up on merchandise authorization shipments in databases.
  • Determined response to effectively deal with emergencies, accidents and breakdowns.
  • create orders in SAP once get a supply request confirmation from the client.
  • check stock balance in warehouse in SAP before giving any confirmation to the client.

Payroll Administrator

Select Harvest
Wemen , Victoria
01.2019 - 12.2020
  • Onboarded new employees in time reporting and payroll systems.
  • Managed electronic timekeeping systems or manually collected and reviewed timesheets.
  • Produced and filed payroll reports every weeks.
  • Processed employee rehires, transfers, terminations and withholdings.
  • Provided information by answering employee questions about payroll-related matters.
  • Worked with HR staff to accurately track and update paid time off.
  • Created streamlined payroll processes to increase accuracy and boost productivity.
  • Administered and calculated withholding and deductions associated with net earnings.

Payroll Administrator

Happy Mango PTY LTD
Stuart Park, Northern Territory
01.2018 - 11.2018
  • Onboarded new employees in time reporting and payroll systems.
  • Managed electronic timekeeping systems or manually collected and reviewed timesheets.
  • Provided information by answering employee questions about payroll-related matters.
  • Reconciled bank statements and prepared and entered standard journal entries for month-end close.
  • Calculated and applied wage garnishments.

Education

Bachelor of Management - Business Management

University of Kuala Lumpur
Kuala Lumpur,Malaysia
12.2017

High School Diploma -

Hi Tech Secondary School
Malaysia
10.2014

Skills

  • SAP
  • JDE
  • TMS
  • FMS
  • Xero
  • Safety compliance
  • Incident investigation
  • Customer service
  • Route planning
  • Delivery coordination
  • Logistics coordination
  • Record keeping
  • Communication skills
  • Risk assessment
  • Warehouse coordination
  • Supply chain coordination
  • Assisting customers
  • Logistics network analysis
  • Transportation planning
  • Problem-solving
  • Conflict resolution
  • Employee scheduling
  • Equipment operation
  • Team building
  • Multitasking capacity
  • Problem solving
  • Employee training
  • Contract negotiation

Certification

  • Association for Project Management (APM)
  • Good document practice Training - 2023
  • Good manufacturing practice Training-2022
  • Drugs Handling Training -2022
  • TLIF0006 Administer a fatigue risk management system
  • TLI40122-Certificate IV in Specialist Driving Operations

Languages

References

Sakalini Seau

04-31707349

sakaliniseau@gmail.com

George Gu

04-10872885

georgegu@attlogistics.com.au

Timeline

Tansport Supervisor

ATT Logistics
09.2023 - Current

Clinical Trials Associates

PCI Pharma Services(AJ Recruitment)
09.2022 - 07.2023

Logistics Coordinator

fluidra
01.2021 - 03.2022

Payroll Administrator

Select Harvest
01.2019 - 12.2020

Payroll Administrator

Happy Mango PTY LTD
01.2018 - 11.2018

Bachelor of Management - Business Management

University of Kuala Lumpur

High School Diploma -

Hi Tech Secondary School

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Wiaam Binti Ibrahim