Wiam El Dahaby
Sydney,NSW
Summary
I am enthusiastic and hard working with many years of experience. I see myself highly-motivated. As a support worker of experience providing compassionate care and assistance to individuals in need. Skilled in such as communication, problem-solving and empathy.
Overview
5
5
years of professional experience
Work History
Receptionist
Lidcombe Family Medical Centre
06.2019 - Current
- Performed data entry tasks into various computer systems accurately and promptly.
- Scheduled and confirmed appointments.
- Processed payments and updated accounts to reflect balance changes.
- Provided customer service when needed.
- Responded to emails from customers regarding product questions and complaints.
Support Worker
Al Noori Muslim School
06.2022 - 08.2022
- Provided emotional and practical support to vulnerable children.
- Supported students to access education, training opportunities.
- Delivered one-to-one sessions focused on developing communication skills, problem solving techniques, self-confidence building.
Education
Certificate 4 - Education Support
TAFE Institute
Sydney, NSW02-2022
Diploma - Diploma of Art
Western Sydney University
Sydney, NSWSkills
- Communication
- Friendly, Positive Attitude
- Computer Skills
- Organisational Skills
- Multitasking
- Customer Service
- MS Office
- Decision-Making
- Professional Phone Etiquette
- Attention to Detail
Languages
English
Full Professional
Arabic
Native/ Bilingual
French
Elementary
References
References available upon request.
Timeline
Support Worker
Al Noori Muslim School
06.2022 - 08.2022
Receptionist
Lidcombe Family Medical Centre
06.2019 - Current
Certificate 4 - Education Support
TAFE Institute
Diploma - Diploma of Art
Western Sydney University
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