Wichada Coombes-Pearce
Cooma,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
Work History
Assistant in Nursing
Respect Aged care - Hudson House
Cooma, NSW
02.2017 - Current
- Delivered care services to clients with dignity and respect.
- Entered data into databases accurately and efficiently.
- Recorded client's information charts through company's software.
- Greeted visitors, clients and guests in a professional manner.
- Served as contact person and source of information to maintain good communication with clients.
- Complied with the organization policy, code of conduct and government legislation.
Administrative Manager
A.W Glazing Pty Ltd.
Calwell, ACT
03.2014 - 01.2017
- Oversaw the maintenance of office equipment, supplies, and facilities.
- Managed payroll processing activities including timesheet data entry, tax withholdings and superannuation using XERO software.
- Created and maintained filing systems for employee records, financial reports, and other documents.
- Identified and solved problems to enhance management and business direction.
- Coordinated with executive staff to ensure deadlines were met in a timely manner.
- Oversaw complex office support, managing records database, and organizing contracts.
Assistant Sales Manager
Royal River Hotel
Bangkok, Thailand
06.2007 - 12.2010
- Managed booking through booking software.
- Met with team on weekly basis to identify sales opportunities, discuss strategies and execute new promotions.
- Negotiated customer contracts and maintained relationships with existing clients.
- Resolved escalated customer inquiries or complaints in a timely manner.
Secretary to Director of Sales
The Grand Hotel
Bangkok, Thailand
04.2000 - 11.2007
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Provided administrative support to the Office Manager and other staff members.
- Greeted visitors and directed to appropriate location or person.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
- Scheduled meetings and sent invitations specifying time and location.
Education
Cert IV in Ageing Support - Nursing Assistance
Reach For Training
Sydney, NSW07-2021
Certificate III in Individual Support - Nursing Assistance
Tafe NSW
Illawara12-2019
Bachelor of Arts - Tourism Industry
Rajabhat Institute Suan Sunandha
Bangkok, Thailand05-1999
Diploma of Community Service - Community Health Services
Reach For Training
Sydney, NSWSkills
- Fast Learner
- Computer Skills
- Keyboarding skills
- Payroll Processing in XERO software
- Teamwork and Collaboration skills
- Verbal and Written Communication
- Microsoft Office
- Excellent Customer Service skills
- Prioritization high-priority and top-priority tasks
- Time Management
- Attention to details
- Problem solving skills
- Interpersonal skills
Timeline
Assistant in Nursing
Respect Aged care - Hudson House
02.2017 - Current
Administrative Manager
A.W Glazing Pty Ltd.
03.2014 - 01.2017
Assistant Sales Manager
Royal River Hotel
06.2007 - 12.2010
Secretary to Director of Sales
The Grand Hotel
04.2000 - 11.2007
Cert IV in Ageing Support - Nursing Assistance
Reach For Training
Certificate III in Individual Support - Nursing Assistance
Tafe NSW
Bachelor of Arts - Tourism Industry
Rajabhat Institute Suan Sunandha
Diploma of Community Service - Community Health Services
Reach For Training
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