Wiebke Kamphausen
Subiaco
Summary
Highly motivated and ambitious person, with great attention to detail. I've gathered more than two years of customer service experience, all while working in fast-paced environments. I am always seeking a good challenge and ways to improve my skills, especially while working in a team. Basic computer knowledge and different POS systems are part of my skill set.
Overview
3
3
years of professional experience
Work History
Educator
Lululemon
05.2025 - Current
- Helped customers locate products and checked store system for merchandise at other sites
- Answered customer questions about sizing, accessories, and merchandise care
- Provided positive first impressions to welcome existing, new, and potential customers
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed
Assistant Manager, Customer Service
General Pants Co.
06.2024 - 08.2024
- Managed the store layout and styles, changing it to fit seasonal expectations by management
- Operating, opening and closing POS and running late night shifts
- Exceeding sales expectations and consistently hitting KPI's
- Created a positive work environment for staff members, promoting teamwork and employee morale
Front of House
Butter Crumbs Artisanal Bakery
03.2024 - 05.2024
- Helping customers with information about ingredients and allergies for all our products like cakes and pies
- Interacting in engaging conversation with people entering the shop
- Helping the Bakers during quiet times
Social Media Manager
EMA
10.2023 - 02.2024
- Created engaging content for multiple social media platforms
- Tracked social media metrics to determine audience growth rate, volume and reach
- Designed promotional materials using graphic design software
Sales Associate and Hospitality Worker
Devlin's
06.2023 - 10.2023
- Offered product advice as well as recommendations
- Performed cashier duties as well as opening and closing procedures
- Kept the lounge area and retail facilities in good condition
- Built relationships with customers to encourage repeat business
Sales Associate
Lovisa
02.2023 - 04.2023
- Provided exceptional customer service
- Worked with fellow sales team members to achieve group targets
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
Sales Associate
Hunkemöller
03.2022 - 06.2022
- Assisted customers with product selection, sizing and styling
- Provided accurate information about products, prices and services
- Maintained up-to-date knowledge of store merchandise and policies
Education
Bachelor of Science - Architecture
Bauhaus University
Weimar, Germany05-2023
Skills
- Problem-solving
- Team collaboration
- Relationship building
- Time management
- Customer service
LANGUAGES
English Native
German Native
Dutch Native
Japanese Advanced
Spanish Beginner
Accomplishments
- Boosted Sales Efficiency: Increased daily sales by consistently over three months through customer engagement.
- Enhanced Customer Satisfaction: Based on incoming positive Google reviews.
AVAILABILITY
- Weekdays all day
- Weekends all day
Timeline
Educator
Lululemon
05.2025 - Current
Assistant Manager, Customer Service
General Pants Co.
06.2024 - 08.2024
Front of House
Butter Crumbs Artisanal Bakery
03.2024 - 05.2024
Social Media Manager
EMA
10.2023 - 02.2024
Sales Associate and Hospitality Worker
Devlin's
06.2023 - 10.2023
Sales Associate
Lovisa
02.2023 - 04.2023
Sales Associate
Hunkemöller
03.2022 - 06.2022
Bachelor of Science - Architecture
Bauhaus University
Similar Profiles
Divya SinghDivya Singh
SDET at LULULEMONSDET at LULULEMON
Danielle GonzalezDanielle Gonzalez
Educator at LululemonEducator at Lululemon
Jayden Pierre-philippeJayden Pierre-philippe
Retail Sales Associate at LululemonRetail Sales Associate at Lululemon
Archie AtkinsonArchie Atkinson
Cashier at IGA SupermarketCashier at IGA Supermarket
Charlee HookhamCharlee Hookham
Optical Dispensing Assistant at Specsavers InnalooOptical Dispensing Assistant at Specsavers Innaloo