Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wikitoria Mutu

Pimpama,QLD

Summary

Hi I’m 62 years old and have been a carer for 6 years.Working in a house in Alice Springs,both my clients are indigenous,in wheelchairs,non verbal,epilepsy,cerebral palsy,dependent on carers 24 hours a day.One client is peg fed and other client has his food mulched so he can digest his food.When I first started at Itec Health I did community access,cleaning clients houses,doing their shopping,doctors appointments and getting medications,taking them out for drives,going for a coffee,movies.Teaching life skills.I’m a very caring person and I know I have a lot of love and to give someone in need

Overview

9
9
years of professional experience

Work History

Coles check out opreator

Coles Alice Springs
Alice Springs , NT
04.2015 - 04.2018
  • Skilled at working independently and collaboratively in a team environment.
  • Developed and maintained courteous and effective working relationships.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Checked electronic wire transfers to verify accuracy and protect store and customer interests.
  • Answered incoming calls to offer information and direct individuals to correct personnel.
  • Operated register system to process new purchases, item returns, and merchandise exchanges.
  • Maintained organized and orderly front end and removed carts, baskets, and debris.
  • Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
  • Organized items on shelves to help customers locate products easily and quickly.
  • Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
  • Followed store opening and closing procedures to keep store secure and avoid erroneously setting off security alarms
  • Operated cash register to record transactions accurately and efficiently.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Learned duties for various positions and provided backup at key times.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Processed refunds and exchanges in accordance with company policy.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Disability Support Worker

Itec Health
Alice Springs , NT
04.2018 - 03.2024
  • Assisted clients with activities of daily living such as eating, dressing, and grooming.
  • Provided emotional support to individuals with physical or mental disabilities.
  • Transported clients to appointments, social events, and other activities as needed.
  • Maintained records of services provided, client progress, and goals achieved.
  • Communicated regularly with families of disabled individuals regarding care plans and updates.
  • Provided assistance in the home environment including meal preparation and light housekeeping.
  • Participated in team meetings with supervisors, doctors, nurses, therapists.
  • Administered medication according to doctor's orders and monitored side effects.
  • Facilitated communication between nonverbal individuals using sign language or other methods.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Assisted individuals in performing wide range of housekeeping functions to develop levels of ability.
  • Helped patients move in and out of beds, baths and wheelchairs by following safe lifting techniques.
  • Transported clients to and from medical and mental health appointments with assigned vehicle.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
  • Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
  • Administered medication to patients according to strict schedules.

Education

High School Diploma -

Rotorua Girls High School
Rotorua New Zealand

Skills

  • Personal Care
  • Client Education
  • Risk Assessments
  • Individual Support Plans
  • Disability Services
  • Incident Reports
  • Daily Living Requirements
  • Palliative Care
  • Client Confidentiality
  • Health meals and snacks
  • Toileting assistance
  • Housekeeping skills
  • Emotional Support
  • Safety Management
  • Medication schedules
  • Care Documentation
  • Feeding Assistance
  • Documentation And Reporting
  • First-aid and CPR
  • Client Transportation
  • Daily living assistance
  • Grooming support
  • Mobility support
  • Lifestyle Support
  • Appointment management
  • Long-Term Care
  • Personal care assistance
  • Meal Planning
  • Disability Awareness
  • Documentation skills

Timeline

Disability Support Worker

Itec Health
04.2018 - 03.2024

Coles check out opreator

Coles Alice Springs
04.2015 - 04.2018

High School Diploma -

Rotorua Girls High School

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