Summary
Overview
Work History
Education
Skills
Volunteer Experience
Accomplishments
Certification
Affiliations
References
Timeline
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WIL CONROY

Bendigo,Australia

Summary

Dynamic professional with a proven track record at Leo Loans, excelling in negotiation and analytical thinking. Streamlined loan processing, enhancing efficiency and client satisfaction. Adept at interpersonal communication and problem-solving, I thrive in fast-paced environments, consistently delivering results and fostering strong relationships with clients and colleagues alike.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Finance Assistant

Leo Loans
Bendigo & Sydney, NSW & VIC
01.2025 - Current
  • Answered customer inquiries regarding mortgage products, services and application status.
  • Collected and verified financial information from applicants.
  • Conducted research on loan products and rates for prospective borrowers.
  • Assisted in verifying employment history, income levels, and other pertinent data from applicants' documents.
  • Compiled monthly reports detailing number of loans closed, pending applications and rejected requests.
  • Negotiated terms of mortgages with lenders on behalf of clients, and addressed issues with the lenders, such as MIRs, settlement dates, assessment discrepancies, and other issues.
  • Improved loan processing times by streamlining application procedures, as well as creating complex automations that utilise previously created email and message templates.
  • Provided administrative support to the Mortgage Broker by completing paperwork and filing documents.
  • Processed and lodged progress payments.

Bartender

The Deck Bendigo
Bendigo, VIC
02.2025 - Current
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Attended regular training sessions to stay updated on new products or trends.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Performed opening and closing duties including restocking supplies.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.

Real Estate Sales Associate

Patrick Leo
Bendigo, VIC, NSW
08.2024 - 12.2024
  • Generated expansive information packs of Australian suburbs for potential buyers. These contained statistical information, upcoming infrastructure developments in the area, explained future economic developments, and more.
  • Assisted in liaising with our clients builders aswell as the developers, vendors solicitors, client solicitors and then updating the clients.
  • Generating extensive reports and provided the sales team with tracking updates, also including predicted next steps.
  • Completed administrative tasks such as filing confidential documentation, completing property insurance quotes, providing information to quantity surveyors for depreciation schedules and completing documents such as EOI's, lease agreements and contracts through REA forms.
  • Helped the property management teams with various tasks as-well as occasionally completing property inspections and showing potential tenants around.

Shelf Stocker

APCO
Bendigo, VIC
02.2024 - 11.2025
  • Coordinated with management to identify and resolve inventory discrepancies.
  • Built displays for new products and promotional materials.
  • Adhered strictly to company guidelines governing security protocols related to receiving and stocking merchandise.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Partnered with other team members in completing tasks assigned by management team.

Night Shift Filler

Woolworths
Bendigo, Australia
02.2022 - 12.2023
  • Assisted with loading and unloading trucks, including verifying shipment accuracy.
  • Monitored quality control standards for incoming and outgoing shipments.
  • Recorded accurate data into the system about product movement within the facility.
  • Utilized excellent organizational skills to manage multiple tasks simultaneously.
  • Mentored and trained new employees on company policies and procedures.
  • Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
  • I only filled into shifts when it was needed, tasks I would fulfill during these occasions could involve closing of the store, training new employees, running the store after 5pm.
  • Monitored team productivity and performance to support goals.
  • Assigned, prioritized, and delegated tasks and responsibility to departmental employees.

Education

Diploma - Finance And Mortgage Broking Management

Entry Education
Sydney, NSW
05-2025

Responsible Serving of Alcohol -

CFT International
Online
02-2025

Year 12 - Completed

Bendigo Senior Secondary
Bendigo
12-2024

VIC - Certificate IV - Real Estate Practice

Entry Education
Melbourne, VIC
10-2024

Skills

  • Interpersonal communication
  • Advanced problem solving
  • Negotiation skills
  • Time management
  • Adaptability
  • Analytical thinking

Volunteer Experience

Surf Lifesaver, LSV, Wye River, Victoria, 10/21, 03/22, demonstrated ability to respond quickly and efficiently in emergency situations, developed strong swimming skills, enabling efficient rescue of distressed swimmers, performed regular maintenance checks on safety equipment such as life rings and buoys, identified hazardous conditions before they became dangerous, taking swift action to minimise risks.

Accomplishments

  • Received the DUX's award for math in year 12 at Bendigo Senior Secondary College.
  • I stepped in as a manager multiple times at Woolworths, and I managed over 12 staff members in completing tasks. Which led to a rise in pay

Certification

VIC - Certificate IV in Real Estate Practice 2024/01 (Victoria - Assessment 2024-CPP41419)

Provide responsible service of alcohol - (SITHFAB021)

Diploma of Finance and Mortgage Broking Management 2025 - (FNS50322)

Social Media Marketing in Real Estate Course

Affiliations

  • Snowboarding across Australian mountains
  • Exercise and the gym
  • Camping
  • Travelling

References

References available upon request.

Timeline

Bartender

The Deck Bendigo
02.2025 - Current

Finance Assistant

Leo Loans
01.2025 - Current

Real Estate Sales Associate

Patrick Leo
08.2024 - 12.2024

Shelf Stocker

APCO
02.2024 - 11.2025

Night Shift Filler

Woolworths
02.2022 - 12.2023

Diploma - Finance And Mortgage Broking Management

Entry Education

Responsible Serving of Alcohol -

CFT International

Year 12 - Completed

Bendigo Senior Secondary

VIC - Certificate IV - Real Estate Practice

Entry Education

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WIL CONROY