Wilasinee Kaweekijthummakul
Werribee South,VIC
Summary
Well-organized house cleaner with five years performing residential housekeeping and cleaning. Highly skilled at completing housekeeping duties for multiple clients weekly. Valued for impeccable standards in maintaining sanitized and clean environments. Strong work ethic and commitment to provide excellent customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cleaner
Absolute Domestics
05.2023 - Current
- Current five-star rating cleaner
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Clean and sanitize toilets, sinks, showers, bathtubs, and mirrors.
- Clean kitchen surfaces, including countertops, sinks, and appliances.
- Wash dishes and put them away.
- Wash, dry, fold, and iron clothes and linens.
- Put away clean laundry and organize closets.
- Strip and make beds with fresh linens.
- Keep all rooms and areas tidy and organized.
- Perform additional cleaning tasks as required, such as cleaning windows, polishing furniture, or washing walls.
- Follow specific instructions provided by clients
- Follow safety protocols to prevent accidents or injuries.
- Respect the privacy and personal belongings of clients while cleaning their homes.
- Maintain open communication with clients and supervisors regarding cleaning needs, schedules, and any issues that arise.
- Used time management and efficient cleaning methods to meet deadlines.
Housekeeper
Jarvis Home Services
03.2019 - 03.2023
- 4.9 rating from over 100 assignments.
- Adhered to professional house cleaning checklist.
- Washed and put away kitchen dishes, utensils and glassware.
- Changed bed linens and collected soiled linens for cleaning.
- Developed strong relationships with clients through professionalism and consistently delivered reliable services tailored to their needs.
Waitperson
Narai Thai Bundoora
03.2019 - 03.2021
- Enhanced customer satisfaction by providing attentive and friendly service during their dining experience.
- Balanced multiple responsibilities such as taking orders, serving food, clearing tables, and processing payments while maintaining excellent customer service standards.
- Handled customer complaints professionally and efficiently.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in minimal wait times for customers.
- Adapted quickly to changing situations.
- Maintained high standards of personal hygiene and followed all safety protocols related to food handling and sanitation practices within the establishment.
- Contributed to the overall success of the restaurant by consistently delivering high-quality service.
Waitperson
Sukhothai Restaurant
12.2018 - 09.2019
- Enhanced customer satisfaction by providing attentive and friendly service during their dining experience.
- Ensured guest satisfaction through timely follow-ups on requests for additional items or assistance during their meal.
- Increased repeat business by building rapport with regular patrons through exceptional service.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Advanced Diploma of Leadership and Management -
Greystone College
Melbourne, VIC01.2023
Diploma - International Business
Greystone College
Melbourne, VIC12.2021
Certificate III - Business
Australian Pacific College
Melbourne, VIC03.2020
Skills
- Computer literacy
- Willingness to learn
- Autonomy
- Multitasking
- Housekeeping
- Customer service
- Confidentiality awareness
- Strong work ethic
- Communication and interpersonal skills
- Productivity and time management
Certification
- Qld Responsible Service of Alcohol Certificate
- Vic Responsible Service of Alcohol Licence
- Tas Responsible Service of Alcohol Certificate
- ACT Responsible Service of Alcohol Certificate
- WA Responsible Service of Alcohol Licence
- NT Responsible Service of Alcohol Certificate
- SA Responsible Service of Alcohol Certificate
- National Employment Police Check (Valid until 03/15/25)
- Vic Drivers Licence (Valid until 10/24/33)
- Evidence of Full Covid-19 Vaccination Plus Booster
- Infection Control Training - COVID 19 (Issued on 04/2020)
Languages
English
Thai
Timeline
Cleaner
Absolute Domestics
05.2023 - Current
Housekeeper
Jarvis Home Services
03.2019 - 03.2023
Waitperson
Narai Thai Bundoora
03.2019 - 03.2021
Waitperson
Sukhothai Restaurant
12.2018 - 09.2019
Advanced Diploma of Leadership and Management -
Greystone College
Diploma - International Business
Greystone College
Certificate III - Business
Australian Pacific College
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