Gina Hansen

A highly motivated and capable Professional with a genuine passion for working and supporting people to improve their lives and managing the workplace to achieve high standards. Excellent track record in the Private and Not for Profit sector with a broad range of skills acquired over various industries including Mental Health, Support Work, Case Work, Retail, Administration and Real Estate. Having a ‘hands on’ approach to all areas of the business and possessing excellent communication skills and organisational skills. A quick learner who can effortlessly fit into an existing established environment. I have been consistently recognised for my collaboration efforts and my ability to effectively identify issues and navigate solutions. Key Strengths Organisation- Time Management, personal efficiency in high pressure environments. Multitasking- Prioritising Dynamic Leadership Qualities Dual Focus- able to identify concerns and be mindful of policies and company procedures. Advanced problem-solving skills with a focus on solutions. Strong verbal and written communication, interpersonal and liaison skills.

• Women’s Mental Health Counsellor and Clinical Hypnotherapist, Nurtured Minds Therapy, 10/2021, Present, Providing counselling to females aged 16 and over, Providing Clinical Hypnotherapy to clients of all ages, Providing Life coaching and emotional support to women from varied backgrounds
• Intensive Foster Care Fostering Case Worker, Foundations Care, 12/2019 - 10/2021, Carer recruitment and monitoring the quality of care being provided to children and young people living in out of home care., Program Development and implementation for foster carers and children and young people in out of home care., Assessed carer’s suitability including initial and renewal carer assessments., Providing behaviour management training and support to Carer’s, provision of ongoing support, monitoring and supervision., Liaising with all internal and external stakeholders involved in the process., Delivery of Training to Carers, Stake Holders and Young People., Cultivated strong people and communication skills with the ability to compassionately listen to the needs of others, develop relationships based on acceptance, trust and respect with exceptional problem solving and negotiation skills.
• Mental Health Support Worker, Artius, 09/2018 - 06/2019, Documented clients' progress and worked with their individual team of healthcare professionals to facilitate clients' recovery., Conducted psychosocial assessments on people with and at risk of developing mental illnesses to determine vocational readiness, cultural and substance abuse dependency, and counselled patients on the attainment of life goals outlined in their recovery program., Delivered Low Intensity Cognitive Behaviour Therapy, Facilitated workshops for people with and at risk of developing mental illnesses to teach skills such as communication, stress-management, teamwork, and overcoming substance abuse, Co-Facilitated Drug and Alcohol Education Program within Maryborough Correctional Centre
• Property Manager/ Administration, Bargara Real Estate, 01/2016 - 09/2018, Managed a portfolio of over 85 properties, including managing all enquiries and liaising with owners and tenants, organising inspections and open homes, holiday accommodation bookings and management, Collection of bonds, rents, deposits and fees in relation to properties., Administrative functions in relation to the properties including manage all requests for maintenance, preparation of lease agreements, preparation of all marketing materials., Improved administrative functions in the office and exceeded expectations in customer service.
• Fostering Case Worker, Churches of Christ Care, 09/2014 - 10/2015, Carer recruitment and monitoring the quality of care being provided to children and young people living in out of home care., Assessed carer’s suitability including initial and renewal carer assessments., Providing behaviour management training and support to Carer’s, provision of ongoing support, monitoring and supervision., Liaising with all internal and external stakeholders involved in the process., Cultivated strong people and communication skills with the ability to compassionately listen to the needs of others, develop relationships based on acceptance, trust and respect with exceptional problem solving and negotiation skills.
• Administration Officer, CJM Construction Consultants, 01/2006 - 01/2014, Managed all administrative functions of the business including customer service, phone enquiries, answering emails, sending of invoices, resolving all internal and external enquiries to provide positive solutions to issues., Handled all financial management of the business, invoicing, accounts payables and receivable functions, maintaining a petty cash account.
• Youth Support Worker, Toowoomba Youth Service, 12/1998 - 01/2002, Mental Health support work, Crisis Counselling, Crisis Intervention and court support, Critical Incident Stress Debriefing, Suicide prevention and education, Supervised youth recreational activities and facilitated workshops surrounding education, employment and self-development, Case management and emotional support to homeless young people, Assisted with crisis intervention by redirecting negative behaviours, offered peer counselling and encouraged civic engagement with members of the surrounding community., Ensured all case records and files were maintained in a proper manner and in accordance with confidentiality policy., Recruitment and management of volunteers to assist with the delivery of programs to young people.

Non accredited courses obtained including Low Intensity Cognitive Behaviour Therapy (Flinders University), and a Drug and Alcohol Rehabilitation Program (Decisions) at Maryborough Correctional Centre working with Violent Offenders with Substance Abuse Issues. Completion of the Dale Carnegie – How to Win Friends and Influence people, Immersion Program.

• Women’s Mental Health Counsellor and Clinical Hypnotherapist, Nurtured Minds Therapy, 10/2021, Present
• Intensive Foster Care Case Worker, Foundations Care, 12/2019, 10/2021
• Mental Health Support Worker, Artius, 01/2018, 11/2019
• Property Manager/ Administration, Bargara Real Estate, 01/2016, 01/2018
• Fostering Case Worker, Churches of Christ Care, 09/2012, 01/2016
• Administration Officer, CJM Construction Consultants, 01/2006, 01/2014
• Assistant Manager, Suzanne Grae, 01/2002, 01/2006
• Youth Support Worker, Toowoomba Youth Service, 12/1998, 01/2002

• Jo Thomas, Service Manager, Lotus Place, 0423 346 287
• Kate Foat, Fostering Case Worker, Foundations Care, 0400653555