William Harris
Spotswood,Victoria
Summary
Dynamic professional with a proven track record at Surge Direct and as a manager of a lodge overseas in Japan, excelling in customer relations and adept at enhancing guest services and building strong relationships. I successfully raised donor awareness through impactful marketing campaigns, demonstrating my commitment to achieving organisational goals while leading teams effectively.
Music is my passion with a wide range of knowledge in music and arts being a big hobby of mine away from work.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Salesperson
Surge Direct
Richmond, Victoria
05.2025 - Current
- Coordinated interactions between organisation and external vendors managing donor relations services.
- Tracked progress towards meeting weekly funding goals set by team leaders.
- Raised awareness and attracted donors through marketing campaigns.
Lodge Manager
Chris Hinds
Japan, Nozawa Onsen
11.2024 - 04.2025
- Evaluated guest feedback to identify areas for improvement and develop strategies to enhance the guest experience.
- Monitored inventory levels and placed orders for supplies when needed.
- Assisted guests with check-in and check-out processes as well as any other inquiries or complaints they may have had.
House Removalist (Team Leader)
Peter Sadler Transport
Melbourne, Victoria
11.2020 - 11.2024
- Provided excellent customer service throughout entire process including loading and unloading procedures.
- Trained new workers and led a team of up to 6 people to complete a task.
- Assisted in setting up customer's new residence after arrival at destination location.
Education
Bachelor of Arts - Music
Victoria University
Melbourne, VIC11-2020
Skills
- Customer relationship management
- Negotiation techniques
- Guest services
- Problem solving
- Customer engagement
- Relationship building
- Safety compliance
- Team leadership
Affiliations
- Surfing
- Dj'ing
- Performing Music
- Rock Climbing
- Having Fun
Accomplishments
- Professional fundraiser
- Full-time work
- Team Leader
- Captain of local Soccer Team
Certification
- HR License
- Bachelor of Music
- White Card
- Working with Children
Timeline
Salesperson
Surge Direct
05.2025 - Current
Lodge Manager
Chris Hinds
11.2024 - 04.2025
House Removalist (Team Leader)
Peter Sadler Transport
11.2020 - 11.2024
Bachelor of Arts - Music
Victoria University
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