Will Henderson

Qualify Group is a registered training organisation and government-contracted employment services provider. We work closely with job seekers and employers to help people build skills, gain accredited qualifications, and secure employment.

• Federal and state government contract management, including program implementation and performance, delivery, and staff and resource management.
• Tender preparation.
• Secured and executed $35 million of government funding over 10 years.
• Management of compliance and quality assurance, ensuring alignment with contractual obligations and service delivery requirements.
• Monitoring contract progress and performance, identifying areas for improvement, and implementing corrective actions.
• Direction of marketing and communications.
• Managing the allocation of resources, facilities, and equipment, including the staffing of over 40+ personnel across 10 locations.
• Financial management.
• Mitigated business risks by working closely with staff members and assessing performance.
• Built strong operational teams to meet contract demands.
• Stakeholder engagement to develop strategies to deliver services.

DFP Recruitment Services is one of Australia’s leading recruitment services. Established in 1981, DFP has developed a reputation for delivering specialist services in temporary, permanent, and volume staffing services, combined with strong ethics, integrity, and professionalism.

• Day-to-day staff management across the Commercial and Project recruitment divisions.
• Permanent, contract, and temporary placement services within the private sector.
• Specialist within the Project Management, Sales and Marketing, Accounting and Finance, Business Support, and HR sectors.
• Account management of national and state based key clients.
• High-level stakeholder engagement.
• Managed high-volume recruitment projects.
• Managed on-site recruitment projects, both short-term and long-term.
• Recruitment of senior executive roles.
• Preparation and execution of business and account management plans.
• Implementation and improvement of internal processes and procedures.

Happy Mondays was a privately owned recruitment service.

• Build relationships with new clients to promote and increase both permanent and temporary divisions.
• P&L management.
• Creation and implementation of innovative initiatives to overcome clients' recruitment difficulties.
• Negotiated and prepared rates, terms, and conditions for new clients based on Awards and EBAs.
• Worked with Job Services Australia providers to support the development of individual employment plans, and the placement of job seekers.

PeopleCo. is a generalist recruitment service focused on delivering both permanent and temporary staffing solutions to the SME market, with locations in VIC, WA, QLD, and NSW.

• Managed both the temporary and permanent divisions of the branch.
• Full P&L responsibility, budgets, forecasting.
• Completed both temporary and permanent job orders.
• Managed, mentored, and trained new consultants.
• Sourced and converted new business.
• Worked with the local community to build relationships with new and existing SME clients.
• Completed weekly sales activity and financial reporting.
• Interpreted Awards & EBA’s.
• Managed branch debtors.

Eden Springs is the UK's market leader in the water cooler industry and forms part of Danone Eden Springs Europe, which has a presence in 19 other European countries. Forged from a union of companies, with over 15 years of experience as leaders within the UK water home and office delivery market.

• Trained and developed the southern sales region.
• Portfolio, area, and account management.
• Retention management.
• Management of a field based and corporate telesales team.
• Payroll and recruitment management
• Management of budgets.
• Eden Springs' Top 3 sales personnel in Europe, 2004.