Will Smyth-Stone
Mordialloc,VIC
Summary
Dynamic production and manufacturing professional with a proven track record at Acushnet/Titleist Golf Clubs. Expert in order management and problem-solving, I ensured timely dispatch of custom items while maintaining high-quality standards. Adept at team collaboration and staff training, I thrive in fast-paced environments, driving operational efficiency and enhancing customer satisfaction.
Overview
7
7
years of professional experience
Work History
Pick/Picker Packer
Linen House
Melbourne , Victoria
10.2024 - 04.2025
- Streamlined stock organization on shelves for efficient retrieval.
- Maintained cleanliness of work area and equipment for optimal operation.
- Assembled containers for packing goods before shipment.
- Picked orders based on customer specifications, utilizing pick lists and item numbers.
Production/ Manufacturing
ACUSHNET/ Titleist Golf Clubs
06.2022 - 06.2024
- I served as a production and manufacturing team member at Acushnet/Titleist Golf Clubs, specializing in custom item dispatch and ensuring efficient operations throughout the production process.
- Worked diligently in the production and manufacturing ensuring precision and quality in every stage of the manufacturing process.
- As one of the main dispatchers I overcame various issues with shipping and swiftly resolved operational issues to ensure seamless workflow and timely delivery of custom items.
Front/ Kitchen/Maintenance and Trainer
McDONALDS
Braeside
07.2018 - 10.2022
- Managed various responsibilities at McDonald's Braeside, including kitchen operations, customer service, store maintenance, and training kitchen staff.
- Worked in the fast-paced kitchen environment, ensuring efficient and timely food preparation and service.
- Interacted directly with customers, proficiently taking orders and resolving issues to ensure a positive dining experience.
- Played an integral role in training kitchen staff while working as a crew trainer, ensuring adherence to operational standards and allowing collaboration as a team.
Carpentry Laborer
Carpentry Laborer
Melbourne , Victoria
- Acquired practical experience in carpentry through laboring jobs with family friends and others over a two-month period.
- Cleaned up debris at job sites after each shift was completed.
- Loaded lumber onto trucks for transportation to job sites.
- Removed old fixtures before installing new ones in their place.
Education
RSA - Responsible Service of Alcohol -
CFT International
Melbourne, VIC06-2025
VCE -
Parkdale Secondary Collage
Melbourne, VIC10-2020
Skills
- Customer service and support
- Order management and task coordination
- Team collaboration and communication
- Problem-solving and critical thinking
- Organizational skills and attention to detail
- Data analysis and reporting
- Computer proficiency and software skills
- Staff training and development
References
- Joe Wagenecht, Production manager, Acushnet/ Titleist Golf Clubs, 0497-558-787, Jwagenecht@gmail.com
- Jason Petrovic, Regional manager, Braeside, Heatherton Strenson Group McDonalds, 0409-804-273, Jason.petrovic@au.stores.mcd.com
- Md Saiful Islam, Operations manager, Braeside, Dandenong North, Clayton South Strenson Group McDonalds, 0402-163-839, mdsaiful.islam@au.stores.mcd.com
Timeline
Pick/Picker Packer
Linen House
10.2024 - 04.2025
Production/ Manufacturing
ACUSHNET/ Titleist Golf Clubs
06.2022 - 06.2024
Front/ Kitchen/Maintenance and Trainer
McDONALDS
07.2018 - 10.2022
Carpentry Laborer
Carpentry Laborer
RSA - Responsible Service of Alcohol -
CFT International
VCE -
Parkdale Secondary Collage