Willa Battersby
Brisbane,QLD
Summary
A recent high school graduate with experience in various customer service roles, including a position at the Gabba. I am detail-oriented and skilled in team collaboration and communication, enhancing customer experiences and operational efficiency. Eager to apply my skills across diverse settings while continuously learning and growing through new challenges and opportunities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Event Day Staff
Gabba
Brisbane, QLD
02.2023 - Current
- Greeted and welcomed patrons to the venue in a professional manner
- Assisted patrons with handicaps to appropriate seating.
- Provided directions to patrons unfamiliar with the area.
- Responded to customer inquiries and provided information regarding ticket prices, times, routes, and other related services.
Food Service Worker
Amoroso Ice Cream
Brisbane, QLD
11.2022 - 04.2024
- Greeted customers in a friendly and welcoming manner.
- Organised inventory, supplies and other items as needed.
- Assisted in opening and closing duties, such as cleaning and restocking.
- Adhered to all health department standards while preparing food items.
Retail Worker
New Farm Editions
Brisbane, QLD
12.2023 - 12.2023
- Assisted in inventory management by stocking shelves and organizing merchandise.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Stocked shelves and supplies and organised displays to focus customer attention on specific items.
- Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
Education
All Hallows' School
Brisbane01-2024
Bachelors of Business Management / Communication - Current
University of Queensland
Brisbane, QLDSkills
- Flexible and adaptable
- Supportive and empathetic
- Attention to detail
- Team Collaboration
- Communication skills
- Reliability and punctuality
- Point of sale systems
Affiliations
- BSRA School Girls Rowing | 2021-2024
- Peer Tutoring | 2021
- Sr Mary Gerald String Ensemble | 2020
- Gymnastics National level | 2018
Accomplishments
- Fashion Dux, All Hallows' School 2024
- House Culture Captain, All Hallows' School 2024
- Outstanding Academic Achievement 2024
- Consistent Excellence in Sport Award 2023
Certification
- Blue Card holder 2025
Timeline
Retail Worker
New Farm Editions
12.2023 - 12.2023
Event Day Staff
Gabba
02.2023 - Current
Food Service Worker
Amoroso Ice Cream
11.2022 - 04.2024
All Hallows' School
Bachelors of Business Management / Communication - Current
University of Queensland
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