Willah Koech
Melbourne,Victoria
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Caregiver
02.2018 - Current
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with self-administered medications.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Completed regular check-ins and progress report for each client.
Intern
Australian Filipino Communty Service
07.2023 - 01.2024
- Enhancing the abilities to engage diversity and difference in practice.
- Conducting Research and identifying the services available for the elderly.
- Providing social support to the seniors.
- Conducting intakes, case work and referrals to my age care Act and other services for the seniors.
- Organizing culturally appropriate activities, for the seniors.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Conducted home visits to assess living conditions and provide recommendations for necessary supports or interventions based on observed dynamics.
- Developed culturally sensitive interventions tailored to the unique needs of diverse populations served in the agency setting.
- Advocated for clients'' rights, ensuring access to appropriate resources and community services.
- Developed and maintained strong relationships with community resources for successful referrals.
- Documented client progress and activities in accordance with agency policies and procedures.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Facilitated peer support groups to help clients connect with others.
- Facilitated psychoeducational classes to help clients develop life skills.
- Utilized evidence-based practices to provide effective interventions for clients.
- Conducted home visits to assess clients' home environment and provide support.
- Collaborated with other professionals to plan and coordinate care for clients.
Internship
DonCare Community Service Organization
02.2022 - 07.2022
- Interacting with customers by phone, email, or in-person to provide information.
- Performing intakes, case notes , referrals and undertaking emergency relief sessions.
- Identifying and Resolving Ethical dilemmas'.
- Undertaking assessments and providing support to clients who present to the emergency relief team either via work in or appointments.
- Completing winter warm and referrals op shop referrals for Emergency relief clients.
- Assisted clients in navigating community resources for optimal support and services.
- Enhanced client self-sufficiency through goal setting, problem-solving, and skill-building activities.
- Maintained detailed case notes, documenting progress towards goals and critical incidents for accurate reporting.
- Coordinated referrals for specialized services, ensuring timely access to essential supports such as housing or medical care.
- Interviewed clients to assess needs and determine most suitable needs and services.
- Responded to crises and emergency situations to provide immediate assistance to persons in need.
- Maintained client reports to track client progress, record interventions and provide relevant data for analysis.
- Developed and maintained strong relationships with community resources for successful referrals.
- Provided crisis counseling and intervention services to clients in emergency situations.
Education
Bachelors - Social Work
Royal Melbourne Institute of Tech(
Melbourne, VIC12.2023
Skills
- Interpersonal skills
- Adaptability and flexibility
- Conflict resolution
- Critical thinking
- Active listening
- Problem-solving abilities
- Strong communication
Certification
Certificate in Social Work and Community Development , Diploma in Social work and bachelors in social work.
Timeline
Intern
Australian Filipino Communty Service
07.2023 - 01.2024
Internship
DonCare Community Service Organization
02.2022 - 07.2022
Caregiver
02.2018 - Current
Bachelors - Social Work
Royal Melbourne Institute of Tech(
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