Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

William

Artarmon,NSW

Summary

Proactive House Cleaner with extensive experience in maintaining sanitary and clean environments. Skilled in using eco-friendly products, efficient cleaning methods, and delivering stellar customer service. Bringing strong organizational abilities, knowledge of cleaning protocols, and a commitment to workplace hygiene.

Results-driven cleaning professional with commitment to high standards and delivering exceptional service. Extensive experience in maintaining cleanliness and hygiene in residential settings, contributing to comfortable and healthy living environment. Known for reliability, adaptability, and strong teamwork skills, consistently meeting dynamic needs of clients.

Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.

Overview

6
6
years of professional experience

Work History

House Cleaner

JD Sky Corp
01.2024 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.

Cleaner

Bebrite Home Cleaning
08.2022 - 01.2024
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Improved overall cleanliness and hygiene by using eco-friendly cleaning products and techniques.

Uber Delivery

Uber Eats
04.2020 - 08.2022

- Deliver client's item(s) around the estimated time

- Provide good customer service

Customer Service

Nicholas Seafood
06.2019 - 04.2020
  • Described product and service details to customers to provide information on benefits and advantages.
  • Enhanced customer satisfaction by providing timely and accurate information on products and services.
  • Increased customer loyalty through personalized interactions, building rapport with clients.
  • Managed high call volumes while maintaining a calm demeanor and professional attitude under pressure.
  • Supported colleagues during periods of high demand or staff shortages, displaying a strong teamwork mentality.
  • Resolved customer complaints with empathy and professionalism, ensuring repeat business.

Food Runner

XOPP by Golden Century
05.2019 - 04.2020
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.

Cleaner

Bebrite Home Cleaning
08.2018 - 05.2019
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Removed trash, debris and other waste materials from premises.
  • Handled equipment, chemicals, and materials properly and with caution.

Education

Diploma - Community Services

Mercury Colleges
Sydney, NSW
10-2027

Certificate IV - Ageing Support

Mercury Colleges
Sydney, NSW
10-2025

Certificate III - Individual Support

Mercury Colleges
Sydney, NSW
10-2024

Advanced Diploma - Leadership And Management

VIA Education
Sydney, NSW
08-2023

Diploma - Leadership And Management

VIA Education
Sydney, NSW
02-2022

Skills

  • Cleaning and sanitization
  • Customer Service
  • Housekeeping
  • Upholstery care
  • Teamwork
  • Customer service-focused
  • Cleaning and organizing abilities

Languages

English
Professional Working
Indonesian
Native or Bilingual

Timeline

House Cleaner

JD Sky Corp
01.2024 - Current

Cleaner

Bebrite Home Cleaning
08.2022 - 01.2024

Uber Delivery

Uber Eats
04.2020 - 08.2022

Customer Service

Nicholas Seafood
06.2019 - 04.2020

Food Runner

XOPP by Golden Century
05.2019 - 04.2020

Cleaner

Bebrite Home Cleaning
08.2018 - 05.2019

Diploma - Community Services

Mercury Colleges

Certificate IV - Ageing Support

Mercury Colleges

Certificate III - Individual Support

Mercury Colleges

Advanced Diploma - Leadership And Management

VIA Education

Diploma - Leadership And Management

VIA Education
William