Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Allamby

Rowville

Summary

Dynamic worker with extensive experience at MAKA Services, excelling in fireplace installations and plumbing repairs. Recognized for exceptional customer service and compliance with plumbing codes, I consistently delivered high-quality workmanship, enhancing client satisfaction and retention. Skilled in troubleshooting and equipped with strong communication abilities, I thrive in fast-paced environments.

Professional with substantial hands-on experience in plumbing, offering solid track record of diagnosing and repairing complex issues. Highly reliable team player with strong focus on collaboration and adaptability to changing project needs. Known for delivering results and maintaining high standards in all tasks.

I am highly motivated and looking to expand my skills within a company where I can enhance productivity and set myself up for a better future.


Overview

13
13
years of professional experience

Work History

Plumber

MAKA Services
01.2019 - Current
  • Repaired plumbing systems, components, and equipment.
  • Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
  • Measured, threaded, and cut materials to correct angles.
  • Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
  • Selected type and size of piping required for each project.
  • Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
  • Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
  • Independently worked on projects, while offering process coordination and cooperation with other teams.
  • Complied with state plumbing codes throughout duration of each project.
  • Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
  • Eliminated risks by correctly identifying potential safety hazards.
  • Filled pipe systems with water and air to determine location of leaks.
  • Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
  • Ensured safety compliance during all projects, adhering to strict industry regulations and guidelines.
  • Streamlined inventory management, ensuring proper tools and materials were readily available for each job.
  • Read construction plans to determine appropriate materials and procedures for each project.
  • Increased client retention, providing exceptional customer service through timely project completion
  • Reviewed construction plans and project specifications to determine correct plumbing solutions.
  • Interpreted construction plans to determine locations, quantities, and sizes of materials required.
  • Cut openings in structures to accommodate pipes and pipe fittings.
  • Collaborated with contractors and architects to design efficient plumbing solutions for new projects.
  • Adapted quickly to new plumbing technologies, staying ahead in industry.
  • Provided exceptional service, receiving numerous commendations from satisfied customers.
  • Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
  • Installation of gas, wood, and electric fireplaces


Sales Assistant

Deltone Solutions
01.2016 - 01.2019
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Established rapport with customers using active listening and interpersonal skills.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Built rapport with repeat customers, fostering long-term loyalty to the brand.
  • Identified upselling opportunities, contributing to increase in average transaction value.
  • Listened to customer needs and desires to identify and recommend optimal products.

Food Service Worker

KFC Knox Ozone
03.2014 - 11.2015


  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Warehouse Assistant

Jetmaster (Vic) Pty Ltd
06.2012 - 12.2013
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Prepared orders for shipment by picking, packing, and labelling merchandise.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
  • Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
  • Contributed to smooth operations by assisting with the accurate receipt, storage, and dispatch of goods.

Education

Plumber - Plumbing

Chisholm Institute
Dandenong, VIC
03-2025

High School Diploma -

SEDA College
Burwood, VIC
11-2015

Skills

  • Plumbing repairs
  • Piping installation
  • Skilled with both hand and power tools
  • Drainage systems repair
  • Plumbing
  • Hand and power tools
  • Troubleshooting
  • Remodels and new construction
  • Continuous learning commitment
  • Gas line handling
  • Pipe cutting precision
  • Equipment operation
  • Plumbing code compliance
  • Construction plan reading

Timeline

Plumber

MAKA Services
01.2019 - Current

Sales Assistant

Deltone Solutions
01.2016 - 01.2019

Food Service Worker

KFC Knox Ozone
03.2014 - 11.2015

Warehouse Assistant

Jetmaster (Vic) Pty Ltd
06.2012 - 12.2013

Plumber - Plumbing

Chisholm Institute

High School Diploma -

SEDA College

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William Allamby