Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
Work History
Sales Manager
Bakers delight
Armidale
08.2023 - Current
Analyzed data to identify trends in customer behavior and develop plans accordingly.
Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Assisted senior management in developing long-term strategic goals for the company's growth.
Provided technical support for customers when needed, answering questions about product features and capabilities.
Resolved customer complaints regarding sales and service.
Managed daily operations of sales department, including supervision of staff members.
Supported sales team members to drive growth and development.
Prioritized and organized tasks to efficiently accomplish service goals.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Worked effectively in team environments to make the workplace more productive.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Apprentice Butcher/Sales Assistant
The Meating place
Armidale
02.2013 - 05.2025
Ensured compliance with all local, state, and federal regulations regarding meat processing and sales.
Executed daily production schedule and preparation requirements obtained from chef.
Maintained retail shelves fully stocked, ensuring proper rotation of perishable products to prevent expiration and waste.
Used knives and saws to cut large pieces of meat and trim to specifications, minimizing waste without decreasing product quality with excess or low-quality fat.
Stocked shelves with fresh meats and other products.
Kept records of inventory levels and upcoming order requirements, notifying professionals of shortages or unusual order needs.
Performed regular cleaning and maintenance of butchering equipment to ensure operational efficiency.
Cured, smoked, tenderized and otherwise preserved meat products, following store recipes and food safety procedures to optimize product quality of processed meats.
Closely monitored display and refrigerator temperatures to ensure safety and quality of products.
Maintained fully stocked retail shelves while rotating perishable products to prevent expiration and waste.
Answered customer questions about specific products and cut meats to specifications.
Trained employees on safety and protective clothing guidelines to minimize injuries.
Followed emergency procedures in event of workplace accidents.
Attended monthly staff meetings to discuss operational issues or concerns.
Cut, trimmed and grinded meats to prepare for cooking form.
Personal Care Assistant
Australian unity
Armidale
02.2023 - 08.2023
Consulted with client care team to continually update care plans.
Instructed family members on how to provide bedside care.
Assessed changes in condition or behavior of the client which may require further medical attention.
Assisted with meal planning to meet nutritional plans.
Transported patients to medical, dental and personal care appointments.
Built strong and trusting rapport with clients and loved ones.