William Barnard-Richardson
Sydney,NSW
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
3
3
years of professional experience
Work History
Bartender
Drifters Wharf
05.2023 - Current
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Followed strict recipes and drink measurements to minimize product used.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Developed new signature cocktails to support bar marketing brand and increase profits.
Bar Manager
Shady Palms
Avoca
10.2022 - 05.2023
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Served high customer volumes during special events, nights, and weekends.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Developed new signature cocktails to support bar marketing brand and increase profits.
Bartender
Joker And The Thief
07.2022 - 11.2022
- Kept bar presentable and well-stocked to meet customer needs.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Sales Assistant
Platypus | Bateau Bay
11.2021 - 10.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Established rapport with customers using active listening and interpersonal skills.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Bartender
Aromas On Sea
03.2022 - 07.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Sales Assistant
Yd | Erina
12.2021 - 02.2022
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Fielded customer questions to share information about products, availability, and pricing.
- Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
- Listened to customer needs and desires to identify and recommend optimal products.
Dance Teacher/Choreographer
Wil Sabin Dance Academy
02.2021 - 11.2021
- Planned routines for recitals and performances.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Provided constructive corrections to encourage students to learn steps and improve dancing.
- Utilized different styles of teaching to accommodate students of all capabilities.
- Monitored student behaviour to identify potential issues and address problems appropriately.
- Conducted 1 on 1 lessons allowing students to develop style and technique at an accelerated rate.
Cook/Prep Cook
Hoi An Vietnamese
04.2021 - 10.2021
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Followed orders from head chef to establish productive and timely preparation of meals.
Education
High School Certificate -
Terrigal High School
12.2021
Skills
- Patron Rapport
- Supply and Inventory Management
- Suggestive Selling
- Alcohol Ordering
- Anticipating Guest Needs
- Bar Operations Management
- Customer Service
- Clear and Effective Communication
- Team Training
- Upselling
Timeline
Bartender
Drifters Wharf
05.2023 - Current
Bar Manager
Shady Palms
10.2022 - 05.2023
Bartender
Joker And The Thief
07.2022 - 11.2022
Bartender
Aromas On Sea
03.2022 - 07.2022
Sales Assistant
Yd | Erina
12.2021 - 02.2022
Sales Assistant
Platypus | Bateau Bay
11.2021 - 10.2022
Cook/Prep Cook
Hoi An Vietnamese
04.2021 - 10.2021
Dance Teacher/Choreographer
Wil Sabin Dance Academy
02.2021 - 11.2021
High School Certificate -
Terrigal High School
Similar Profiles
Sanup KhadkaSanup Khadka
JR. SOUS CHEF at Drifters WharfJR. SOUS CHEF at Drifters Wharf
MARIE MANNMARIE MANN
Manager/Bartender/Server/Expo at DriftersManager/Bartender/Server/Expo at Drifters
Emma DuranteEmma Durante
Barista at Drifters CafeBarista at Drifters Cafe