William Boehm
Camphill,Brisbane
Summary
Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities.
Overview
1
1
year of professional experience
Work History
Worker
Pizza Hut
11.2023 - Current
- Developed strong customer base through efficient and reliable service.
- Handled customer complaints professionally to prevent negative reviews or loss of business.
- Monitored and maintained clean working areas and cooking surfaces.
- Trained and assisted new staff members.
Cafe Worker
Rabbit Hole Café
06.2023 - 06.2024
- Displayed strong attention to detail when setting up displays, merchandising products attractively to increase sales potential.
- Promoted cafe offerings through engaging interactions with customers, highlighting specials or new menu items.
- Monitored food temperatures to comply with safety regulations.
- Reviewed and approved employee schedules and timesheets.
Café volantear
VNC Café, Villanova College
01.2023 - 09.2023
- Responsible for managing a café every other Thursday morning, overseeing operations and providing outstanding customer service
- Demonstrated strong communication skills by taking customer orders, ensuring accuracy, and addressing inquiries or concerns in a professional and friendly manner
- Utilized critical thinking and problem-solving abilities to handle customer complaints and resolve issues efficiently, ensuring a positive experience for all patrons
- Collaborated effectively with a team of volunteers to maintain a clean and organized workspace, ensuring a smooth flow of operations
- Developed leadership skills by coordinating tasks and delegating responsibilities to fellow volunteers, ensuring efficient service delivery.
Education
High School Diploma -
Villanova College
Coorparoo, QLD09.2024
Skills
- Oral Communication: Excellent verbal communication skills, effectively conveying information and actively listening to customer needs and requests
- Critical Thinking: Able to analyze situations, identify problems, and develop practical solutions to ensure customer satisfaction and operational efficiency
- Learning and Organizing: Quick learner with a strong ability to absorb new information and adapt to changing environments Skilled in organizing tasks and prioritizing responsibilities
- Leadership: Demonstrated leadership abilities by overseeing café operations and coordinating tasks among volunteers to ensure a cohesive and productive team environment
- Teamwork: Thrive in collaborative environments, working effectively with diverse individuals to achieve common goals and deliver exceptional service
- Customer Relations
Timeline
Worker
Pizza Hut
11.2023 - Current
Cafe Worker
Rabbit Hole Café
06.2023 - 06.2024
Café volantear
VNC Café, Villanova College
01.2023 - 09.2023
High School Diploma -
Villanova College
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