Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

William Brown

Brisbane,QLD

Summary

Dynamic and dedicated Checkout and Grocery Assistant at IGA, recognized for delivering exceptional customer service and mentoring colleagues. Proficient in cash handling and pallet jacking, I consistently strive for improvement and excel in high-pressure environments, ensuring client satisfaction and team success. Committed to growth and achieving excellence daily.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Checkout and Grocery Assistant

IGA
Brisbane, Queensland
02.2024 - Current
  • Delivered exceptional customer service by quickly addressing client inquiries and issues.
  • Collaborated effectively within teams to achieve common goals and improve performance.
  • Facilitated the success of less experienced colleagues through mentorship and support.
  • Maintained visually appealing store displays by stocking shelves and organizing products.
  • Handled cash transactions accurately, ensuring till counts matched recorded sales.
  • Demonstrated strong problem-solving skills in high-pressure situations.
  • Executed independent tasks efficiently, contributing to overall team productivity.
  • Adapted swiftly to changing circumstances, ensuring prompt responses to customer needs.

Pack Down/setup Worker

action indoor sports
Brisbane, Queensland
01.2020 - 02.2024
  • Collaborated effectively within a team to achieve common objectives.
  • Demonstrated strong time management skills to meet deadlines consistently.
  • Executed pallet jacking operations with precision and safety.
  • Performed heavy lifting tasks to support warehouse operations efficiently.
  • Worked independently to complete assigned responsibilities without supervision.
  • Trained and mentored team members to enhance their skills and performance.

Customer Service Worker

inflatable world
Brisbane, Queensland
01.2018 - 02.2024
  • Provided exceptional customer service to enhance client satisfaction.
  • Handled monetary transactions accurately and efficiently.
  • Maintained compliance with WHS regulations to ensure a safe work environment.
  • Collaborated within a team to achieve service goals and improve productivity.
  • Stocked shelves systematically to optimize product accessibility.

Education

Queensland Pathways State College - Cert II in Functional Literacy, Cert II in Skills for Work and Vocational Pathways, Cert II Tourism, First Aid/CPR

Queensland Pathways State College
Inner City
01.2023

Wynnum State High School -

Wynnum State High School
Wynnum
01.2021

Skills

  • Agile learner
  • Passionate work ethic
  • Strong work ethic
  • Desire for growth
  • Have built my own Computer from Scratch
  • Helped family and friends choose certain types of electronic devices to match their needs
  • Can lift heavy and use pallet jacks
  • Good at talking with customers and happy to help
  • Have a bit of knowledge on a variety of different electronic devices
  • Played games on consoles and computers for many years
  • Patient
  • I will strive to be the best worker I'm possibly capable of being every day
  • 1% better every day

Certification

  • Cert II in Functional Literacy
  • Cert II in Skills for Work and Vocational Pathways
  • Cert II Tourism
  • First Aid/CPR

References

References available upon request.

Timeline

Checkout and Grocery Assistant

IGA
02.2024 - Current

Pack Down/setup Worker

action indoor sports
01.2020 - 02.2024

Customer Service Worker

inflatable world
01.2018 - 02.2024

Queensland Pathways State College - Cert II in Functional Literacy, Cert II in Skills for Work and Vocational Pathways, Cert II Tourism, First Aid/CPR

Queensland Pathways State College

Wynnum State High School -

Wynnum State High School

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William Brown