Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Brownbill

Canbera,ACT

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position in the APS. Ready to help the team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Hospitality Supervisor

Espresso Room
11.2021 - Current
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Maximized team productivity by expertly delegating tasks to staff.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Monitored stock inventory and supplies to prevent waste.

Small Business Owner

Chef Istanbul
10.2016 - 01.2020
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Designed business plan to define concept, short-term and long-term goals and strategies.
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Introduced new methods, practices, and systems to reduce turnaround time.

IT Apprentice

Department Of Human Services
01.2015 - 09.2015
  • Worked under guidance of experienced professionals to learn trade best practices and techniques.
  • Honed strong communication, problem-solving and organizational skills while completing tasks and working with team.
  • Developed an understanding of certain procedures, protocols and systems that took place with in the department.


Barista

5 Senses Cafe
01.2012 - 01.2015
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.

Referee's

Trung Lee
03.2022 - Current

0411 491 495


Jayden Parker - 0420 216 311

Education

Graduate Certificate - Music Production And Recording

School of Synthesis
06.2019

High School Diploma -

Lake Tuggeranong College
Tuggeranong, ACT
08.2013

Skills

  • Staff Forecasting
  • Budget Development
  • Equipment Inspection
  • Supply Ordering
  • Customer Service
  • Worker Training
  • Food Safety
  • Cash Handling
  • Opening and Closing Procedures
  • Staff Management
  • Food and Beverage Service
  • Service Training

Timeline

Referee's

Trung Lee
03.2022 - Current

Hospitality Supervisor

Espresso Room
11.2021 - Current

Small Business Owner

Chef Istanbul
10.2016 - 01.2020

IT Apprentice

Department Of Human Services
01.2015 - 09.2015

Barista

5 Senses Cafe
01.2012 - 01.2015

Graduate Certificate - Music Production And Recording

School of Synthesis

High School Diploma -

Lake Tuggeranong College
William Brownbill