William Bull
Newcastle,NSW
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
City Beach
09.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Seasonal Customer Service Assistant
Athletes' Foot
11.2022 - 03.2023
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Refunded money and adjusted bills to resolve customer service or billing complaints.
Customer Service Representative
Target Australia
09.2019 - 12.2021
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Casual Experience
Kookaburra Educational Resources
01.2019 - 03.2019
Education
Bachelors of Commerce -
University of Newcastle
Newcastle, NSW06.2025
Open Foundation -
University of Newcastle
Newcastle 06.2022
High School Diploma -
St Francis Xavier's College
Hamilton11.2021
Skills
Financial Analysis: Proficiency in analyzing financial data to identify trends, discrepancies, and insights that can drive business decisions
Accounting Software Experience: Experience with accounting software such as MYOB or Microsoft Excel
Budgeting and Forecasting: Experience in creating, managing, and analyzing budgets and forecasts
Problem Solving and Analytical Thinking: Strong problem-solving skills to address and resolve financial issues or discrepancies
Volunteer Work
VOLOUNTERR WORK, 08/23 to Current
RISING TIDE, Hamilton NSW
- Managing Market Stalls
- Day to Day Financial Management
UNDER 13's ASSITANT COACH, 07/19 to 10/19
BELMONT BASEBALL, Belmont NSW
Referees
Jessica Orchard Kevin Bloomfield
The Athletes Foot Target Kotara
M: 61 490 495 128 M: 61 439 031 267
Karly Scott Alex Bult
City Beach Kookaburra Educational Resources
M: (02) 4942 1057 M: 61 416 935 720
Timeline
Retail Sales Associate
City Beach
09.2024 - Current
Seasonal Customer Service Assistant
Athletes' Foot
11.2022 - 03.2023
Customer Service Representative
Target Australia
09.2019 - 12.2021
Casual Experience
Kookaburra Educational Resources
01.2019 - 03.2019
Bachelors of Commerce -
University of Newcastle
Open Foundation -
University of Newcastle
High School Diploma -
St Francis Xavier's College
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