William Butler
Glebe
Summary
Passionate and experienced tennis player with over 10 years of playing experience and training at Voyager Tennis Academy. With a strong background in hospitality, I excel in communication, customer service, and creating positive experiences—skills that directly translate into coaching. My deep understanding of the game, combined with my ability to connect with people, allow me to motivate and develop players of all skill levels. Eager to bring my enthusiasm, technical knowledge, and leadership to a coaching role, fostering growth and a love for tennis in every athlete.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hospitality Worker
Funlab
02.2022 - Current
- Supervised children's activities, maintaining happiness, safety and well-being.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Organised birthday parties for children ages 7-14 keeping them engaged and entertained
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Upheld strict regulations for safe alcohol service and food safety.
- Served high customer volumes during special events, nights, and weekends.
Sales Associate
Amanda Meares Art
05.2022 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Increased sales by offering advice on purchases and promoting additional products.
- Engaged with customers to build rapport and loyalty.
Front of House Team Member
Alfred
09.2022 - 09.2022
- Established welcoming atmosphere by greeting each guest warmly.
- Assisted in inventory management for front-of-house supplies, ensuring availability and reducing waste.
- Worked flexible hours; night, weekend, and holiday shifts.
- Aided guests at entry when in need of assistance
Education
High School Diploma -
The Mcdonald College
North Strathfield, NSW09-2019
Skills
- Engaging with Children & Parents
- Effective communication
- Group leadership
- Conflict Resolution & Customer Service
- Teamwork and collaboration
- Strong work ethic
- Time management
Accomplishments
- FIJI Open 2017 A Doubles RU
- Funlab employee of the month 23/24
Tennis experience
- Over 10 years of competitive tennis experience, developing strong technical skills, match strategy, and mental resilience.
- Trained at Voyager Tennis Academy, refining technique, fitness, and tactical play under elite coaching.
- Part of the tennis stream at McDonald College
- Competed in tournaments across Fiji and Australia, gaining valuable experience in competitive play.
- Passionate about tennis and continue to play weekly, staying engaged with the sport and continuously improving my game.
Certification
- Working with children's check
- RSA
Timeline
Front of House Team Member
Alfred
09.2022 - 09.2022
Sales Associate
Amanda Meares Art
05.2022 - 02.2023
Hospitality Worker
Funlab
02.2022 - Current
High School Diploma -
The Mcdonald College
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