Summary
Overview
Work History
Education
Skills
Timeline
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William Cowen

Brisbane

Summary

Proven to ba a hard working individual that tries to achieve the best result possible in every project attempted. Have the ability to work well in group environments and strive to learn as much as possible.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

I believe this opportunity will further improve these skills as well as provide new ones to better help in the future.

Overview

13
13
years of professional experience

Work History

Vault Custodian

Prosegur
01.2022 - Current
  • Demonstrated exceptional attention to detail while handling sensitive client information and valuable assets, ensuring the highest level of security and confidentiality.
  • Balanced staff and vault at end of day and secured monies in accordance with established procedures.
  • Adhered to dual control processes and audited cash drawers to reduce losses due to accounting errors and employee theft.
  • Assigned and distributed workflow to support efficient and effective front line operations.
  • Maintained accurate records of all stored valuables for seamless auditing processes.

Mail Officer

Australia Post Group, Brisbane
10.2019 - 02.2020
  • Sorting parcels into 300+ different suburbs.
  • Moving and weighing out ULDs for delivery to different sorting facilities.
  • Used automated mail processing equipment to sort and collate mail.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Attached identification materials to packages and envelopes for delivery tracking and sorting.
  • Weighed letters and packages and calculated costs based on classification, weight and destination.

Retail Assistant

Bridgewater Post Office and News Agency
12.2012 - 11.2018
  • Sorted 100+ parcels daily into correct groups, then bag to be sent.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Logged reports, expenses, receipts and sales documents into digital database.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Weighed letters and packages and calculated costs based on classification, weight and destination.

Crew Member

Zambrero Hobart
12.2016 - 04.2017
  • Preparing food before opening and during service.
  • Making food at request of customers, operation of POS
  • Cleaning and packing away at close for the next day.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Became familiar with products to answer questions and make suggestions.
  • Assisted other team members to achieve goals.

Education

Certificate - Logistics And Chain Supply

Sarinia Russo Institute
Brisbane, QLD
05.2022

Guilford Young College
Hobart, TAS
11.2013

Skills

  • Self-motivated professional
  • Adaptability
  • Organization and Time management
  • Flexible & Adaptable
  • Microsoft Office
  • Data management
  • Reading comprehension
  • Cultural awareness
  • Critical thinking
  • Problem-solving skills

Timeline

Vault Custodian

Prosegur
01.2022 - Current

Mail Officer

Australia Post Group, Brisbane
10.2019 - 02.2020

Crew Member

Zambrero Hobart
12.2016 - 04.2017

Retail Assistant

Bridgewater Post Office and News Agency
12.2012 - 11.2018

Certificate - Logistics And Chain Supply

Sarinia Russo Institute

Guilford Young College

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William Cowen