William Cunningham

Delivered high-standard customer service during busy periods, while managing front-of-house tasks, cash handling, and guest engagement to enhance overall dining experiences

Managed student services by maintaining accurate databases, resolving conflicts with empathy, guiding students on academic and career matters, and coordinating with university departments to ensure timely support

Delivered end-to-end customer support by managing databases, resolving complaints, coordinating deliveries, and streamlining service operations using customer management tools

Supported data-driven decision-making through public research on health, gambling, and tourism, while delivering empathetic and efficient customer complaint resolution

Ensured efficient order fulfillment and accurate inventory audits while delivering personalized customer service to build strong client relationships