William de Haan
Bowral,Australia
Summary
Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area.
Overview
4
4
years of professional experience
Work History
Bartender
Haggerston Castle
Northumbria, United Kingdom
02.2024 - 11.2024
- Organised and prepped the bar area before each shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Verified IDs to confirm legal drinking age before serving alcoholic drinks.
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
Shift Runner
Domino’s Pizza
Moss Vale, Australia
07.2020 - 12.2023
- I've worked at Domino's for 33 months, and within a year, I was promoted to shift runner due to my leadership skills and hard work
- Managing and delegating several staff on duty
- Responsible for opening and closing store
- Ensuring a safe and positive work environment for all staff
- Training new employees
- Handling customer complaints and queries
- Responsible for end-of-day cash management
- Managing inventory levels and ordering stock as needed
- Monitoring and evaluating staff performance
Education
Chevalier College - Physics, advanced/extension 1 Math, advanced English, Business Studies
Chevalier College
01.2023
RSA Licence -
01.2023
Food Safety Supervisor Certificate -
Hospitality Training Australia
01.2021
Skills
- Leadership
- Cash handling
- Customer service and communication skills
- Quick mathematics
- High work ethic
- Team Player
- Attention to detail
- Time management
- Problem-solving
- Conflict resolution
- Alcohol awareness
- Accurate Serving Technique
Hobbies and Interests
- Photography
- Cinematography
- Outdoor activities
References
- Sovit Nakarmi, Domino’s Pizza, Franchise owner, sov_roj@yahoo.com, 0401 280 484
- Abi Parsons, Chevalier College, Math teacher, parsonsa@chevalier.nsw.edu.au
Timeline
Bartender
Haggerston Castle
02.2024 - 11.2024
Shift Runner
Domino’s Pizza
07.2020 - 12.2023
Chevalier College - Physics, advanced/extension 1 Math, advanced English, Business Studies
Chevalier College
RSA Licence -
Food Safety Supervisor Certificate -
Hospitality Training Australia
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