Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

William George

Sydney

Summary

Therapeutic and AOD specialist with frontline and leadership experience in high-intensity residential care, trauma-informed practice, and staff development. Skilled at helping teams depersonalise challenging behaviours, respond with safe and consistent strategies, and embed long-term change. Currently completing a Master of Social Work, applying frontline insights to strengthen programs, training, and policy.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Therapeutic Practice Coordinator

Safe Places for Children
08.2024 - Current
  • Sole Therapeutic Practice Coordinator for NSW, partnering with teams to strengthen trauma-informed practice and reduce reactive responses.
  • Authored Positive Behaviour Support Plans (PBSPs) for 15 young people, integrating functional behaviour assessments and therapeutic goals; led quarterly reviews to ensure currency and responsiveness.
  • Planned and facilitated bi-monthly case clinics, educating staff on trauma, depersonalising behaviour, and psychological first aid.
  • Increased post-crisis follow-up by 500% and introduced structured team debriefs, improving reflection, cohesion, and consistency.
  • Led state-wide rollout of Therapeutic Crisis Intervention (TCI) training; onboarded 100+ new staff and delivered quarterly refreshers, embedding de-escalation and safe intervention skills.

Senior AOD Worker

Ted Noffs Foundation
04.2022 - 09.2024
  • Delivered front-line therapeutic support in a residential treatment program (PALM) for young people aged 13–18 with significant AOD issues.
  • Facilitated psychoeducation groups on harm minimisation, relapse prevention, and pro-social skills; implemented structured recreational activities to support engagement.
  • Provided immediate clinical responses to self-harm incidents, managed withdrawal symptoms, and administered medications.
  • Applied advanced de-escalation, emotional first aid, and mediation to maintain therapeutic community stability.
  • Achieved promotion to Senior within four months and contributed to a 50% improvement in program graduation rates.

Case Manager (Secondment)

Ted Noffs Foundation
03.2023 - 06.2023
  • Provided post-residential support to 400+ ex-residents, addressing employment, housing, and health needs.
  • Facilitated life skills and vocational groups; coordinated rapid re-entry to PALM for 10+ young people in crisis through fast-track intake assessments.

Education

Master of Social Work -

Australian Catholic University
08.2025

Bachelor of Arts - Philosophy & Sociology

Macquarie University
01.2022

Skills

    Trauma-Informed Care

    Behaviour Support Planning

    Therapeutic Crisis Intervention (TCI)

    Team Training & Development

    Crisis De-escalation

    Stakeholder Collaboration

Certification

  • Cornell University | Therapeutic Crisis Intervention (TCI) Trainer Associate (Jan 2024 – Present)
  • NSW Office of the Children’s Guardian | Working With Children Check (Valid to Jan 2026)
  • Red Cross | First Aid Certificate (Jun 2024)

Timeline

Therapeutic Practice Coordinator

Safe Places for Children
08.2024 - Current

Case Manager (Secondment)

Ted Noffs Foundation
03.2023 - 06.2023

Senior AOD Worker

Ted Noffs Foundation
04.2022 - 09.2024

Bachelor of Arts - Philosophy & Sociology

Macquarie University

Master of Social Work -

Australian Catholic University

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William George