WILLIAM GUNN
RED HILL,ACT
Summary
Motivated, with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Teacher
OzCode Academy
Canberra, ACT
06.2023 - Current
- Coach after-school computer coding classes - small groups and individual students, both in person and online.
- Plan weekly computer coding classes.
- Work cooperatively with follow tutors, administrators, and parents to help students reach learning objectives
- Manage personal and sensitive information about students academic performance and contact details securely.
Waiter
Mocan & Green Grout
Canberra, ACT
06.2022 - 01.2023
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Fast Food Worker
Ali Baba Kebabs
Canberra, ACT
09.2020 - 07.2022
- Prepared and served a variety of dishes, ensuring high-quality food presentation and customer satisfaction.
- Managed cash register, processed customer payments, and provided accurate change.
- Maintained cleanliness and hygiene in the food preparation area, adhering to health and safety regulations.
- Assisted with inventory management, including tracking stock levels and placing orders for supplies.
- Trained newly hired employees on routine tasks and customer service.
Education
Bachelor of Software Engineering -
University of Canberra
Canberra, ACT11.2025
Skills
- Organization and Time Management
- Active Listening & Patience
- Customer Service
- High-Volume Dining
- Student Engagement & Motivation
- Lesson Planning
- Parent & Guardian Relations
- Proficient in Coding & Programming
Certification
- Certificate III in Hospitality, REACH for Training - 2022
Timeline
Teacher
OzCode Academy
06.2023 - Current
Waiter
Mocan & Green Grout
06.2022 - 01.2023
Fast Food Worker
Ali Baba Kebabs
09.2020 - 07.2022
Bachelor of Software Engineering -
University of Canberra