Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

William Hale

39 Dale Street, Port Adelaide,SA

Summary

Committed worker with strong food handling and production manufacturing background. Focused on maintaining team safety and meeting challenging performance targets. Skilled in managing supplies and keeping line moving smoothly.

Overview

4
4
years of professional experience

Work History

Factory Operator

Trident Enterprises
02.2023 - Current
  • Kept detailed production records and identified hold-ups.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Operated machining equipment safely with team of operators.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.

Customer Service Team Member

Oporto Munno Para West
06.2022 - 03.2023
  • Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders.
  • Delivered prompt service to prioritize customer needs.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Cook Team Member

KFC Playford
09.2020 - 06.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Identified issues, analyzed information and provided solutions to problems.
  • Developed and maintained courteous and effective working relationships.

Volunteer Sales Associate

Hope Street Op Shop
11.2019 - 01.2020
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Identified issues, analyzed information and provided solutions to problems.

Volunteer

Portlife Church Cafe
06.2019 - 09.2019
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

Certificate II Food Processing -

Independent Institute For Food Processing
Adelaide, SA
2020

Certificate III Hospitality -

Salford College
Adelaide, SA
2021

Skills

Communication

  • Listening and understanding
  • Speaking clearly and directly
  • Understanding the needs of customers
  • Sharing information

Teamwork

  • Working individually and as a member of a team
  • Working inclusively with colleagues
  • Understanding my role and mentoring colleagues

Problem Solving

  • Developing practical solutions
  • Resolving customer concerns

Accomplishments

    Hope Christian College, Years 6-8

    2015 - 2018


    Mark Oliphant College, Years 8-12 (graduated)

    2018 - 2022

Timeline

Factory Operator

Trident Enterprises
02.2023 - Current

Customer Service Team Member

Oporto Munno Para West
06.2022 - 03.2023

Cook Team Member

KFC Playford
09.2020 - 06.2022

Volunteer Sales Associate

Hope Street Op Shop
11.2019 - 01.2020

Volunteer

Portlife Church Cafe
06.2019 - 09.2019

Certificate II Food Processing -

Independent Institute For Food Processing

Certificate III Hospitality -

Salford College
William Hale