William Le Hoang
CAIRNLEA,Victoria
Summary
Enthusiastic Student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media.
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
1
1
year of professional experience
Work History
Office Assistant Intern
IKON Services Australia
Melbourne, Victoria
04.2024 - 05.2024
- Organized internal documents, including filing and scanning paperwork.
- Provided general administrative support to office staff.
- Maintained a clean, professional environment within the office space.
- Inputted data into various software programs for record keeping purposes.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Copied, sorted and filed records of office activities and business transactions.
- Computed, recorded and proofread data or reports.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
Assistant Barista
Blended Beard
Melbourne, Victoria
01.2023 - 02.2024
- Assisted customers with orders, answered questions, and provided recommendations.
- Organized store shelves, counters, and displays to promote products.
- Performed opening and closing duties such as setting up workstations and restocking supplies.
- Cleaned equipment and ensured compliance with health regulations in the cafe area.
- Managed inventory levels of all food items used in the cafe area to ensure freshness.
- Followed safety procedures when handling hot beverages or other hazardous materials.
- Ensured that all areas of the cafe were clean, organized, and free from debris.
- Monitored café operations to ensure proper functioning of equipment and supplies.
- Communicated effectively with team members to coordinate daily tasks efficiently.
- Checked expiration dates on all ingredients used for beverage preparation.
- Stocked kitchen cabinets with necessary ingredients for making coffee drinks.
- Conducted regular maintenance checks on brewing equipment according to company policies.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Maintained calm demeanor during high-volume periods and special events.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Prepared and served hot or cold beverages.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
- Restocked product displays based on demand and projected sales.
- Sliced fruits, vegetables and meats for use in food service.
Education
Overnewton Anglican Community College
Melbourne, VIC11-2026
Skills
- Document Preparation
- File Management
- Project assistance
- Spreadsheet Creation
- Research
- Mail distribution
- Computer Skills
- Research and analysis
- Fast Learner
- Administrative Support
- Creativity and Innovation
- Teamwork and Collaboration
- Attention to Detail
- Team Collaboration
- Creative and Resourceful
- Mail Routing
- Multitasking and Organization
- Problem-Solving
- Administrative tasks
- Order Taking
- Product Upselling
- Up-selling
- Opening and closing duties
- Inventory Management
- Friendly and outgoing
- Speedy and efficient
Timeline
Office Assistant Intern
IKON Services Australia
04.2024 - 05.2024
Assistant Barista
Blended Beard
01.2023 - 02.2024
Overnewton Anglican Community College
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