William Reid
Summary
Experienced journalist prepared for impactful storytelling.
Strong background in investigative reporting, content creation, and multimedia journalism. Known for team collaboration and adaptability in fast-paced environments. Skilled in writing, editing, and research with focus on delivering compelling and accurate news. Reliable team player with results-driven mindset.
Overview
2
2
years of professional experience
Work History
Journalist
The Guardian
11.2024 - Current
- Wrote, edited and produced stories for Internet and digital channels.
- Developed story ideas and conducted interviews with industry experts and celebrities.
- Developed strong relationships with sources, leading to exclusive interviews and scoops.
- Researched and gathered information to develop accurate and credible stories.
Customer Service Liaison
Target
07.2023 - 11.2024
- Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns.
- Maintained accurate records of customer interactions within CRM system, ensuring continuity of service across team members.
- Managed high call volumes while maintaining a professional and empathetic demeanor with customers.
- Conducted regular quality assessments to identify areas for improvement and provide constructive feedback to colleagues.
Media Volunteer
Events Management Queensland
06.2024 - 07.2024
- Worked on events such as the Gold Coast Marathon
- Supported fundraising efforts with the creation of persuasive donor appeals and informative newsletters.
- Conducted thorough research on emerging trends in the media industry to inform organizational strategy and tactics.
- Strengthened relationships with local media outlets through regular communication and collaboration on stories.
Advisory Committee Member
MP - Sam O'Connor
03.2023 - 12.2023
- Attended committee meetings to propose, discuss and advance management and investment ideas.
- Facilitated open communication among committee members, fostering an environment of trust and mutual respect.
- Collaborated with fellow members to achieve consensus on key policy decisions, ensuring alignment with organizational goals.
- Evaluated progress towards established objectives, identifying areas for improvement and recommending corrective actions.
Education
Bachelor - Journalism
Bond University
Gold Coast, QLD12-2025
Diploma - Business
Barrington College
Gold Coast, QLD11-2023
High School Diploma -
A.B. Paterson College
Gold Coast, QLD11-2023
Skills
- Writing and editing
- Deadline management
- Content creation
- Breaking news coverage
- Public speaking
- Interviewing skill
Timeline
Journalist
The Guardian
11.2024 - Current
Media Volunteer
Events Management Queensland
06.2024 - 07.2024
Customer Service Liaison
Target
07.2023 - 11.2024
Advisory Committee Member
MP - Sam O'Connor
03.2023 - 12.2023
Bachelor - Journalism
Bond University
Diploma - Business
Barrington College
High School Diploma -
A.B. Paterson College
Similar Profiles
Kayden BeatonKayden Beaton
Front Store Clerk at The GuardianFront Store Clerk at The Guardian
Pierre Richard MidyPierre Richard Midy
Freelance Journalist at The GuardianFreelance Journalist at The Guardian
Rebecca CarrollRebecca Carroll
Opinion Writer at The GuardianOpinion Writer at The Guardian