William Rickson

• Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
• Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
• Prepared specialty drinks such as cappuccinos, lattes and mochas.
• Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.

• Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
• Prepared specialty drinks such as cappuccinos, lattes and mochas.
• Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
• Minimized spoilage with proper use of first-in-first-out stock procedures.

• Paid attention to detail while completing assignments.
• Passionate about learning and committed to continual improvement.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Controlled line and crowd with quick, efficient service.

• Maintained customer satisfaction by clarifying questions about orders and specialty items.
• Bussed tables during busy periods to assist staff and quickly turn over tables.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Informed customers about daily and seasonal specials.
• Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
• Managed food resources, memorized orders, and coordinated customer service.

• Making espresso, Sandwiches, Serve customer, taking order, preparation opening and closed.

assess the financial needs of individuals and help them with investments (such as mutual funds, bonds, foreign exchange), and insurance decisions. help clients plan for short-term and long-term goals. and recommend investments to match the profile needs.

• Devised comprehensive financial plans for clients to achieve short and long-term financial goals.
• Recommended specific investments to help clients meet financial goals.
• Monitored clients' accounts to determine changes to improve performance or accommodate life changes.
• Provided specialized financial planning support for clients with diverse portfolios and individual needs.