Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

William Rubiano

Canberra,ACT

Summary

With a proven track record at Dimeo Cleaning Services, I excel in enhancing cleanliness standards and team productivity through effective scheduling and innovative cleaning techniques. My leadership fosters a culture of continuous improvement and safety, significantly boosting client satisfaction and operational efficiency. Skilled in chemical handling and staff development, I consistently exceed performance targets.

Professional with solid background in cleaning management, prepared to lead teams effectively. Focus on maintaining high standards and ensuring exceptional cleanliness. Strong skills in team collaboration, problem-solving, and adapting to diverse environments. Known for reliability, flexibility, and results-driven approach. Proficient in quality control, safety protocols, and training team members for optimal performance.


Confident leader experienced in janitorial work. Motivates, trains and manages team to meet expectations every day. Knowledgeable about chemical handling, safety and cleaning procedures.

Overview

13
13
years of professional experience

Work History

Cleaning Supervisor

Ar Facilities Services
07.2018 - Current
  • Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
  • Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
  • Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
  • Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Streamlined communication between team members and management, fostering a positive work environment conducive to productivity.
  • Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
  • Consistently exceeded client expectations by delivering exceptional service and maintaining a strong attention to detail.
  • Conducted regular inspections of facilities to ensure consistent cleanliness levels, addressing any issues promptly.
  • Promoted teamwork among employees through regular meetings and open dialogues about shared goals, fostering a collaborative atmosphere within the organization.
  • Evaluated employee performance regularly, providing constructive feedback and opportunities for professional growth.
  • Provided ongoing coaching for employees struggling with specific tasks or responsibilities to improve overall skill set within the team.
  • Demonstrated commitment to continuous improvement by seeking feedback from clients and team members, applying lessons learned to future operations.
  • Assisted in hiring process by interviewing potential candidates and selecting top performers.

Cleaning Supervisor

Willmill Cleaning Services Pty Ltd
01.2012 - Current
  • Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
  • Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
  • Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
  • Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
  • Developed customized cleaning schedules tailored to client needs, ensuring timely completion and customer satisfaction.
  • Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Streamlined communication between team members and management, fostering a positive work environment conducive to productivity.
  • Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
  • Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
  • Consistently exceeded client expectations by delivering exceptional service and maintaining a strong attention to detail.
  • Conducted regular inspections of facilities to ensure consistent cleanliness levels, addressing any issues promptly.
  • Evaluated employee performance regularly, providing constructive feedback and opportunities for professional growth.
  • Provided ongoing coaching for employees struggling with specific tasks or responsibilities to improve overall skill set within the team.
  • Collaborated with other supervisors to develop best practices for efficient operations across multiple locations.
  • Implemented daily, weekly and monthly cleaning routines for staff to follow.
  • Monitored staff performance and provided feedback to drive productivity.

Cleaner Supervisor

Dimeo Cleaning Services
01.2018 - 12.2022
  • Coordinated seamlessly with facility managers at various job sites to provide comprehensive cleaning solutions that met their specific requirements and exceeded their expectations.
  • Enhanced team productivity by implementing efficient cleaning methods and time management strategies.
  • Managed scheduling to ensure adequate coverage during peak hours, maximizing efficiency while reducing labor costs.
  • Ensured consistent high-quality service by conducting regular inspections of completed work areas.
  • Collaborated with other supervisors to develop best practices and share knowledge across teams for continuous improvement efforts.
  • Provided clear expectations for staff behavior and performance standards while maintaining open lines of communication regarding any concerns or suggestions they had about improving their work environment.
  • Maintained a safe working environment for staff members by enforcing strict adherence to safety guidelines and protocols.
  • Established an effective preventative maintenance program for cleaning equipment, minimizing downtime and repair expenses.
  • Mentored new supervisors, sharing my expertise in overseeing teams of cleaners and providing guidance on how to effectively manage their own staff members.
  • Consistently met or exceeded performance targets by closely monitoring progress toward goals and adjusting tactics as needed.
  • Communicated repair needs to maintenance staff.
  • Increased employee performance through effective supervision and training.
  • Evaluated employee performance and developed improvement plans.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Completed schedules, shift reports, and other business documentation.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.

Education

Diploma of Accounting -

Crown Institute
Sydney, NSW

Diploma of Management -

Kelly Colleges
Brisbane, QLD

Skills

  • Invoicing
  • Chemical handling
  • Scheduling and planning
  • Workload prioritization
  • Recruitment and hiring
  • Cleaning techniques
  • Cleaning and sanitation
  • Cleaning practices
  • Client relations
  • Health and safety
  • Budgeting and cost control
  • Performance improvements
  • Ordering cleaning supplies
  • Task assignment
  • Staff training and development
  • Training and mentoring
  • Regulatory compliance

Languages

Spanish
Native or Bilingual
English
Professional Working

Interests

  • I participate in a variety of outdoor recreational activities
  • Team Sports
  • Playing Sports
  • Dancing
  • I like working with my hands and fixing things
  • Gym Workouts

Timeline

Cleaning Supervisor

Ar Facilities Services
07.2018 - Current

Cleaner Supervisor

Dimeo Cleaning Services
01.2018 - 12.2022

Cleaning Supervisor

Willmill Cleaning Services Pty Ltd
01.2012 - Current

Diploma of Accounting -

Crown Institute

Diploma of Management -

Kelly Colleges

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William Rubiano