Adobe suite
Hi, I’m
William Rwagaju
Gym Manager/ Content Creation
Brisbane,QLD
If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake
Summary
I am first and foremost a passionate Individual. Passionate about my work and health and those that surround me. From being self employed for many years I have developed the soft and hard skills needed to not only be dependable but to figure out methods to get tasks done efficiently. From content creation, management to implementing sales strategies my work is consistent and aims to exceed industry standards.
Overview
9
years of professional experience
8
years of post-secondary education
Work History
United Fight TeamWest End, QLD
Gym Manager
02.2021 - Current
Job overview
- Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership enrollments.
- Interviewed and hired gym staff for various roles.
- Generated leads through sales promotions and word-of-mouth.
- Implemented effective social media strategies facilitate new business and promote patronage in existing customers.
- Set clear sales goals for each employee, tracking progress and milestones and offering support and assistance.
- Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Shot By MarchByron Bay, NSW
Lead Manager, Content Creation
01.2021 - Current
Job overview
- Helped foster culture of customer centricity by aligning with product, marketing, operations, finance and executive teams to drive initiatives centered on customer success
- Videographer/photographer and editing lead
- Social Media Strategist lead
- Developed business plan to drive business from inconsistent bookings to being booked out 6 months in advanced
- Liaised internally to focus on administrative and organizational matters and externally to concentrate on professional practice issues.
- Fostered and maintained meaningful business relationships with industry leaders and other local small businesses
United Fight TeamWest End, QLD
Personal Trainer
01.2018 - 01.2023
Job overview
- Organized and implemented community boxing events to engage the community with exercise
- Assisted in training camps for WBO, IBA world championships
- Designed specific workout systems for individual clients based on performance ability.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
- nutritional guidance
Telstra Business Brisbane CBD, QLD
Telstra Accounts Support
01.2016 - 01.2018
Job overview
- Learned and adapted quickly to new technology and software applications.
- Developed strong software knowledge dealing with FLEXCAB and Microsoft office 365
- Assisted small business owners implement online solutions to telecommunications products
- Acted as a team leader in group projects, delegating tasks and providing feedback.
Australian Sports NutritionBrisbane CBD, QLD
Sales Assistant
05.2014 - 03.2018
Job overview
- Fielded customer questions to share information about products, availability, and pricing.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Entered, coded and processed vendor invoices and helped track expenses for capitalizations.
- Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
Education
University of QueenslandQueensland
Bachelor of Science from Dietetics
02.2021 - Current
SAE - Creative Media InstituteWest End
Diploma of Production from Audio/Visual Production
03.2018 - 03.2019
Ipswich Grammar SchoolIpswich
High School Diploma
02.2008 - 10.2012
Skills
Sales strategy development
undefinedAccomplishments
- Grew Gym membership by 65% in 5 months via content creation, marketing and efficient advertisements (digital)
- improved Gym revenue by 50% within 6 months
- Grew social media analytics by 150% within 4 months
- Simplified account management processes to lower expenses and drive efficiency via use of AI
- Implemented boxing program to engage community over 3 months
- Created and implemented regimen for improved gym efficiency via delegation and organization of staff to adhere to strict hygiene polices
Software
Microsoft office
Notion
AI
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Gym Manager
United Fight Team
02.2021 - Current
University of Queensland
Bachelor of Science from Dietetics
02.2021 - Current
Lead Manager, Content Creation
Shot By March
01.2021 - Current
SAE - Creative Media Institute
Diploma of Production from Audio/Visual Production
03.2018 - 03.2019
Personal Trainer
United Fight Team
01.2018 - 01.2023
Telstra Accounts Support
Telstra Business
01.2016 - 01.2018
Sales Assistant
Australian Sports Nutrition
05.2014 - 03.2018
Ipswich Grammar School
High School Diploma
02.2008 - 10.2012
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