William Scott Mackereth
Burwood,VIC
Summary
I am currently looking for a full time role to develop my skills further and challenge myself. I have previous experience working several jobs, which has taught me to be organized, quick-thinking and reliable. In particular, I have worked at Dominos Cheltenham full time for the past two years as a supervisor. This role has taught me to manage a team, demonstrate problem-solving abilities and develop a strong customer-focused mindset to maintain a great work environment. I am looking to bring these skills into another role and extend my abilities.
Overview
3
3
years of professional experience
Work History
Customer service Supervisor
Dominos Pizza
Cheltenham
01.2023 - Current
- Being a shift runner at dominos, in charge of the store throughout the day
- I learnt how to manage a team of up to 8 people during busy periods and developed skills of organisation, communication and dealing with customer requests and concerns
Plumbers labourer
Penglase plumbing
04.2022 - 06.2022
- Measuring out run for sewage pipes, running hot and cold pipe through new houses, digging holes and carrying rocks
Customer Service
Dominos Pizza
Mt Waverley
04.2021 - 02.2022
- Food handling and preparation, delivery, telephone and food service order processing in busy suburban franchise
Fulfilment Casual
Kwak's Christmas Emporium
Keysborough
10.2021 - 12.2021
- Preparing, packing and shipping online orders of seasonal decorations and goods in warehouse
AirTasker
- Helping clients with landscaping, gardening, and other tasks through online booking service
Salesian Community Service Program
- Office tasks and student assistance at Mt Waverley Primary School
Waverley Baseball Club
- Co-coaching and umpiring Junior teams
Education
Certificate II in Plumbing (Pre-apprenticeship) -
Holmesglen TAFE
09.2021
Construction Induction Card -
Holmesglen TAFE
01.2018
VCAL - Year 11 and 12 -
Holmesglen Vocational College
Year 7-10 -
Salesian College and Mt Waverley Secondary College
Skills
- Time Management
- Problem-Solving
- Delegating Work
- Continuous Improvement
- Decision-Making
- Complaint Handling
Accomplishments
- Waverley Baseball Club - Under-17 MVP Winter 2019
- Under 18 Metro MVP 2020 Waverley Baseball Club
- Melbourne Winter Baseball League Under-17 Champions 2018
Attributes
- Teaching and helping others
- Trying and learning new tasks
- Working and playing as part of a team
References
available on request
Timeline
Customer service Supervisor
Dominos Pizza
01.2023 - Current
Plumbers labourer
Penglase plumbing
04.2022 - 06.2022
Fulfilment Casual
Kwak's Christmas Emporium
10.2021 - 12.2021
Customer Service
Dominos Pizza
04.2021 - 02.2022
AirTasker
Salesian Community Service Program
Waverley Baseball Club
Certificate II in Plumbing (Pre-apprenticeship) -
Holmesglen TAFE
Construction Induction Card -
Holmesglen TAFE
VCAL - Year 11 and 12 -
Holmesglen Vocational College
Year 7-10 -
Salesian College and Mt Waverley Secondary College
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