Overview
Work History
Education
Skills
References
Timeline
Generic

William Shepherd

Warrnambool ,VIC

Overview

14
14
years of professional experience

Work History

Founder & CEO

Leishman Lager Pty Ltd
Warrnambool , VIC
06.2019 - 07.2023
  • Developed and implemented a comprehensive business plan to launch the company.
  • Created and managed the company's financial budgeting, forecasting, and reporting systems.
  • Oversaw all aspects of operations including product development, marketing, sales, customer service and finance.
  • Recruited, hired and trained staff members to ensure that operational goals were met.
  • Identified potential partnerships to expand the reach of the business.
  • Analyzed consumer trends data to inform product offerings and services.
  • Conducted regular reviews of existing processes to identify areas of improvement.
  • Fostered collaboration and development of new practices by business leaders.
  • Extensive knowledge of the beer and golf industries.
  • Knowledge of carton cloud and other inventory managment systems.
  • Extensive knowledge of 3PL systems and warehousing solutions across all of Australia.

Owner of Winebar

Lucy Adams
Warrnambool , VIC
03.2017 - 03.2020
  • Managed daily operations of business, including hiring and training staff.
  • Developed strategic plans to increase profitability and efficiency.
  • Identified new opportunities for growth, expansion, and diversification.
  • Organized events such as trade shows and conferences.
  • Reviewed legal documents related to business operations.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Developed and implemented successful sales strategies to meet business goals.
  • Kept records for production, inventory, income and expenses.
  • Implemented successful business strategies to increase revenue and target new markets.
  • I closed the buiness due to COVID regulations and the increase in operational costs.

Nightclub / Pub Manager

Seanchai Irish Bar
Warrnambool , VIC
03.2014 - 01.2017
  • Organized and managed the daily operations of the pub, including staffing, scheduling and budgeting.
  • Supervised all staff members, ensuring high standards of customer service were met at all times.
  • Resolved customer complaints in a professional manner in order to maintain positive relationships with patrons.
  • Created and maintained inventory systems to ensure adequate stock levels were maintained at all times.
  • Monitored cash registers to ensure efficient transaction processing while preventing theft or fraud.
  • Restocked beer and liquor regularly and after special events.
  • Developed and implemented bartender training programs, policies and procedures.
  • Coached staff on strategies to enhance performance and improve customer relations.

Paint Specialist

Pontings Home Hardware / Paint Place
Warrnambool , VIC
06.2009 - 01.2014
  • Mixed paint colors to match customer specifications.
  • Assisted customers in selecting appropriate paints, finishes, and textures.
  • Calculated measurements accurately to ensure proper coverage of surfaces.
  • Provided detailed estimates on cost of labor and materials required for each project.
  • Replenished stock shelves with new cans of paint when necessary.
  • Demonstrated knowledge of paint types, faux and decorative finishes, painting tools and adhesives, solvents and caulk to offer customized recommendations for customer projects.
  • Maintained current pricing information and informed customers of discounts and promotions to maximize customer spending and increase revenue.
  • Ordered product, stocked shelves and neatly and safely displayed products with corresponding information to fulfill customer painting needs in welcoming environment.

Education

Construction White Card - Construction

Eclipse Education
Geelong, VIC
07-2017

Diploma - Massage Therapy

South West Tafe
Warrnambool, VIC
01-2014

High School Diploma -

Emmanuel Collage
Warrnambool, VIC
10-2012

Skills

  • Customer Assistance
  • Store Organization
  • Inventory Management
  • Product Knowledge
  • Flexible Hours
  • Strong Communication and Interpersonal Skills
  • Excellent Written and Verbal Communication
  • Written Communication

References

References available upon request.

Timeline

Founder & CEO

Leishman Lager Pty Ltd
06.2019 - 07.2023

Owner of Winebar

Lucy Adams
03.2017 - 03.2020

Nightclub / Pub Manager

Seanchai Irish Bar
03.2014 - 01.2017

Paint Specialist

Pontings Home Hardware / Paint Place
06.2009 - 01.2014

Construction White Card - Construction

Eclipse Education

Diploma - Massage Therapy

South West Tafe

High School Diploma -

Emmanuel Collage

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