William Simulaeta
Bracken Ridge,Australia
Summary
Experienced in sales, client relationship management, and behavioral support. Customer-focused professional with a strong ability to engage with customers and understand their needs, providing tailored solutions. Proven track record in achieving sales targets and maintaining client satisfaction. Excels at managing detailed documentation. Currently studying Business Management at QUT with a keen interest in business operations, negotiation, and strategic decision-making.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
R.M. Williams
09.2024 - Current
- Provide tailored customer service by understanding client needs and recommending suitable products
- Maintain store presentation and assist with inventory management
- Process transactions accurately, including cash handling and refunds
- Build strong customer relationships to encourage repeat business
Support Worker
Adventure Support
05.2024 - Current
- Support children and young people with behavioral and developmental challenges
- Document case notes and progress reports to ensure effective intervention planning
- Collaborate with families, caregivers, and professionals to provide holistic support
Personal Care Assistant (Self-Employed)
01.2023 - 12.2024
- Provided personal care and support services tailored to individual client needs
- Maintained accurate records of support provided and client progress
Sales Associate
Foot Locker Queen Street
02.2021 - 10.2024
- Assisted customers in finding suitable footwear and apparel, leveraging product knowledge
- Delivered high-quality service in a fast-paced retail environment
- Processed sales transactions efficiently and handled customer inquiries
- Maintained stock levels and assisted with store merchandising
Education
Bachelor of Business Management -
Queensland University of Technology (QUT)
Certificate IV in Child, Youth, and Family Intervention -
Skills Generation
02.2025
High School Diploma -
Wavell State High School
01.2020
Skills
- Customer Relationship Management & Engagement
- Sales & Client Consultation
- Effective Communication & Active Listening
- Product Knowledge & Solution-Based Selling
- Team Collaboration & Workplace Adaptability
- Report Writing & Documentation
- Time Management & Organizational Skills
- Problem-Solving & Conflict Resolution
- Attention to Detail & Accuracy
Certification
- First Aid/CPR Certificate, Allens Training, 04/30/27
- Blue Card, 2440248/1, 05/31/27
- Yellow Card (NDIS Worker Screening Card), 07/31/29
Personal Information
Avid participant in sports such as rugby league, basketball, and running, which fosters physical fitness, teamwork, and discipline. Passionate about personal development, business operations, and strategic decision-making, with a strong interest in continuous learning and self-improvement. Enthusiast of maintaining a healthy lifestyle and motivating others to achieve their wellness goals
Accomplishments
School Captain | Wavell State High School | 2020
Timeline
Sales Associate
R.M. Williams
09.2024 - Current
Support Worker
Adventure Support
05.2024 - Current
Personal Care Assistant (Self-Employed)
01.2023 - 12.2024
Sales Associate
Foot Locker Queen Street
02.2021 - 10.2024
Certificate IV in Child, Youth, and Family Intervention -
Skills Generation
High School Diploma -
Wavell State High School
Bachelor of Business Management -
Queensland University of Technology (QUT)
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