William Sullivan
Marrickville,NSW
Summary
Inventory management professional with proven ability to optimize stock levels, manage supply chains, and ensure accurate record-keeping. Known for strong collaboration skills, adaptability, and consistent results in fast-paced environments. Expertise in inventory software, data analysis, and process improvement, coupled with reliable and results-focused approach.
Overview
10
10
years of professional experience
Work History
Inventory Controller
Single O
Botany, NSW
04.2020 - Current
- Assisted in monitoring inventory levels and ensuring accuracy of stock records.
- Collaborated with team members to organize warehouse layout for efficiency.
- Conducted periodic cycle counts to maintain up-to-date information on available stock quantities, ensuring optimal order fulfillment rates.
- Collaborated with cross-functional teams to improve overall supply chain performance, resulting in better customer satisfaction.
- Reduced excess stock levels by conducting regular audits and adjusting ordering processes accordingly.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Customer Service Representative
Single O
Botany, NSW
07.2018 - 04.2020
- Collaborated with team members to enhance service workflows and address operational challenges.
- Processed orders and returns efficiently, ensuring high levels of customer satisfaction.
- Trained new representatives on company policies, procedures, and customer service best practices.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Purchasing Officer
Single O
Botany, NSW
08.2016 - 07.2018
- Managed supplier relationships, ensuring timely delivery and quality compliance.
- Trained and mentored junior staff on procurement processes and best practices.
- Optimized inventory levels by closely monitoring demand patterns and adjusting re-order points accordingly.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
Machine Operator
Single O
08.2015 - 08.2016
- Operated machinery to ensure consistent production quality and efficiency.
- Conducted routine maintenance on machines to minimize downtime.
- Trained new operators on safety protocols and operational procedures.
- Implemented process improvements, enhancing overall productivity and safety standards.
- Maintained accurate records of machine operations and production metrics.
Education
High School Diploma -
Taree Christian College
Taree, NSW12-2014
Skills
- Warehouse operations
- Inventory optimization
- Storage solutions
- Demand forecasting
- Cycle counting
- Attention to detail
- Forklift operation
- Discrepancy investigation
- Error adjustments
- NetSuite proficiency
- Basic functions in Excel
- Quality procedures
Languages
English
Native or Bilingual
Japanese
Elementary
Timeline
Inventory Controller
Single O
04.2020 - Current
Customer Service Representative
Single O
07.2018 - 04.2020
Purchasing Officer
Single O
08.2016 - 07.2018
Machine Operator
Single O
08.2015 - 08.2016
High School Diploma -
Taree Christian College