William Tutuila
South Yarra,VIC
Summary
Team-oriented Warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills.
Overview
12
12
years of professional experience
Work History
Supply Team Leader
Ramsay Health Care
2024.01 - Current
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
- Gathered, organized and input information into digital database.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Inbound Team Lead
Device Technologies
2022.08 - 2023.12
- Sought ways to improve processes and services provided.
- Increased efficiency and team productivity by promoting operational best practices.
- Promptly responded to inquiries and requests from prospective customers.
- Responded to customer inquiries via telephone, email and live chat to provide updated information.
- Trained new personnel regarding company operations, policies and services.
- Followed standard operating procedures when handling customer problems and complaints.
- Operated forklift in compliance with OSHA guidelines and organizational policies
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas
- Unloaded materials and goods at designated locations for best project availability
Storeperson
Epworth Hospital
2022.04 - 2022.08
- Operated equipment such as hand trucks, pallet jacks and forklifts on daily basis.
- Received and checked incoming goods for damage and discrepancies with paperwork.
- Restocked shelves and helped customers locate desired items.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately.
- Offered friendly and efficient service to customers.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Box Finishing Team Leader
Quick Brown Box
2018.02 - 2022.03
- Operated machining equipment safely with team of operators.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Mentored and guided employees to foster proper completion of assigned duties.
- Led team of 5 members while providing exceptional customer service.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Operated equipment such as hand trucks, pallet jacks and forklifts on daily basis.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assembled and fit slotted pieces together to form partitions for cartons.
- Collaborated with team members to promptly complete tasks and maintain consistent workflows.
- Assembled production parts with high degree of accuracy and precision using hand and power tools.
Storesperson
Epworth Hospital
2015.06 - 2018.03
- Participated in continuous improvement by generating suggestions.
- Engaging in problem-solving activities to support teamwork.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Communicated well with team members
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Picked stock according to order sheets and prepared for transport.
- Restocked shelves and helped customers locate desired items.
- Operated equipment such as hand trucks, pallet jacks and forklifts on daily basis.
Retail Sales Manager
Sports Co
2012.08 - 2015.07
- Managed day-to-day staffing and handled scheduling for all store employees.
- Trained team members in successful strategies to meet operational and sales targets.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Trained and developed new employees for ease of transition into team.
- Exhibited excellent people skills during interaction with employees and customers.
- Coached sales associates in product specifications, sales incentives and selling techniques, to increase higher customer satisfaction.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets
Education
Vcal -
Keysborough College - Acacia Campus
Keysborough, VIC09.2013
Skills
- Ability to engage and communicate with others.
- Provide support to team members who need constructive positive feedback by leading with high work ethic & experience.
- Inventory Management
- Interpersonal Communication
- Problem Anticipation and Resolution
- Employee Training and ability to get everyone on board.
- Customer Needs Assessments
- Ability to connect with people of all backgrounds.
- Customer Service
- Team Monitoring
- Corrective Actions
- Distribution and warehousing
- Loading and unloading
- Order picking and processing
- Forklift Operations
Reference
Epworth Hospital:
Paul Williams - 0413 405 556
Position : Team Leader
Quick Brown Box:
Dean Ferguson - +64 21 636 272
Owner of QBB
Device Technologies
Trent Silberry- 0459 738 789
Position: Warehouse Manager
Timeline
Supply Team Leader
Ramsay Health Care
2024.01 - Current
Inbound Team Lead
Device Technologies
2022.08 - 2023.12
Storeperson
Epworth Hospital
2022.04 - 2022.08
Box Finishing Team Leader
Quick Brown Box
2018.02 - 2022.03
Storesperson
Epworth Hospital
2015.06 - 2018.03
Retail Sales Manager
Sports Co
2012.08 - 2015.07
Vcal -
Keysborough College - Acacia Campus
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