William Walker
Canberra,ACT
Summary
Driven individual with a strong work ethic. Focused on contributing to organizational & personal success. Known for leveraging analytical thinking to solve problems & achieve positive results. Exceptional interpersonal skills, ready to contribute to a dynamic team & make a positive impact
Overview
4
4
years of professional experience
Work History
Retail Sales Consultant
Terry Brothers Carpet Court
Fyshwick, ACT
06.2024 - Current
- Assist walk-in and telephone enquiries
- Provide quotations based on customers selection
- Invoice, including following up outstanding invoices
- Receipt customer payments including EFTPOS and cash sales
- Confirm orders and installation dates with customers
- Follow-up calls with clients to maintain a prominent & positive business relationship
Job Coach
MAX Employment
Gladstone, Qld
08.2022 - 03.2024
- Monitor customer progress, offer encouragement & constructive criticism to assist customer to meet their goals
- Ensure all KPI’s are met including but not limited to targets, outcomes, claims and all service requirements
- Liaise with external service providers and arrange concurrent servicing
- Ensure that customer file case notes and all other documentation are relevant, and in line with the minimum contractual standards
Disability Support Worker
Choice Passion Life
Gladstone, QLD
01.2021 - 08.2022
- Advocated for clients to resolve medical or personal crises. Utilized strong analytical skills to conduct assessments of client abilities and needs to create individualized care plans catered to the care the care they require & daily function. Monitored and evaluated client progress compared to measurable treatment and care plan goals.
- Actively demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Facilitated communication between nonverbal individuals using sign language or other methods.
- Assisted individuals in performing wide range of housekeeping functions to encourage & maintain independence
Education
LF Forklift Truck
High Risk Work License
QLDWhite Card
Construction Induction
QLDSkills
- Advanced communication & interpersonal skills
- Rapport development
- Goal-oriented mindset
- Demonstrated ability to show initiative
- Effective, positive problem solving and conflict resolution skills
References
References available upon request.
Timeline
Retail Sales Consultant
Terry Brothers Carpet Court
06.2024 - Current
Job Coach
MAX Employment
08.2022 - 03.2024
Disability Support Worker
Choice Passion Life
01.2021 - 08.2022
LF Forklift Truck
High Risk Work License
White Card
Construction Induction
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