WILLIAM WHITEHEAD
Glen Iris,VIC
Summary
Customer-focused professional with a background in customer service roles as well as warehouse stock management. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Warehouse Assistant
White & Co
Moorabbin, VIC
11.2023 - Current
- Organized stock on shelves in an orderly fashion for efficient retrieval.
- Verified accuracy of picked items by comparing them against pick list.
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Selected products and items from shelves and pallets for customer orders.
Customer Service Attendant
Crust Pizza
Armadale, VIC
09.2020 - 09.2022
- Greeted customers and provided friendly customer service.
- Followed up on customer orders promptly to ensure satisfaction.
- Demonstrated excellent communication skills when interacting with customers in person or on the phone.
- Handled cash register transactions accurately and efficiently.
- Resolved customer complaints in an efficient and timely manner.
Education
VCE -
Caulfield Grammar School
Elsternwick, VIC11-2023
Masters - Psychology
RMIT
Melbourne, VICSkills
- Quality Control
- Product Inspections
- Shipment Preparation
- Product Packaging
- Customer Satisfaction
- Product Knowledge
- Cash Handling
- Work order processing
- Customer Service
- Customer Complaint Resolution
Certification
- RSA Certificate
Timeline
Warehouse Assistant
White & Co
11.2023 - Current
Customer Service Attendant
Crust Pizza
09.2020 - 09.2022
VCE -
Caulfield Grammar School
Masters - Psychology
RMIT
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