Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Crust Gourmet Pizza Bar
Melbourne, VIC
09.2020 - 09.2022
Streamlined call center processes for improved efficiency and reduced wait times.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.